Question 1

Define consumerism. How have the rights of consumers changed since 1930?

Accepted Answer

Consumerism consists of all activities u...

Question 2

MasterCard sends a customer a memo that discloses the true cost of borrowing with each billing statement. It does this because it realizes that the customer has the right to

Accepted Answer

A)  choose.
B)  obtain credit.
C)  be heard.
D)  be informed.
E)  safety.F) A) and D)
G) A) and E)

Question 3

A businessperson can take some comfort when faced with an ethical dilemma by talking openly about it with management because ethical decisions will always withstand scrutiny.

Accepted Answer

A) True 
 B)False

Question 4

In the 1970s, the Pinto, a subcompact car manufactured by Ford, was known to catch on fire when rear-ended, even at inner-city speeds. This stripped consumers of their right to

Accepted Answer

A)  choose.
B)  be informed.
C)  be protected.
D)  be heard.
E)  safety.F) C) and E)
G) A) and B)

Question 5

Those who "blow whistles" sometimes lose their jobs.

Accepted Answer

A) True 
 B)False

Question 6

____ is all activities undertaken to protect the rights of consumers.

Accepted Answer

A)  Consumerism
B)  Bill of rights
C)  Lobbying
D)  Caveat emptor
E)  ProtectionismF) A) and B)
G) B) and D)

Question 7

XYZ Coffee
Nancy is a highly respected person within her community. She is Hispanic in a largely Caucasian-populated area. Since Nancy was looking for a new job, she went to a new company in the area called XYZ Coffee, where she applied for a position. After the interview, Nancy felt confident that she would be hired because of her qualifications. However, she did not get a call back. Initially, Nancy did not think twice about it, but she felt differently when she visited the same coffee store later to purchase something for a friend. The company had hired an inexperienced Caucasian male with a history of unemployment. At this point, Nancy was quite aggravated, but she left the issue alon
-Refer to XYZ Coffee. Nancy is a(n)  ____ within her community.

Accepted Answer

A)  outcast
B)  active member
C)  minority
D)  bad influence
E)  unethical personF) B) and C)
G) C) and D)

Question 8

When DVD players were first introduced, the price was very high, thereby preventing the average consumer from purchasing one. Today, however, as a result of increased competition in the market, most consumers can afford one because they are significantly cheaper. By reducing the price of these products and ensuring a large number of product offerings, competition has promoted consumers' right to

Accepted Answer

A)  inexpensive products.
B)  be informed.
C)  be heard.
D)  quality products.
E)  choose.F) A) and D)
G) A) and C)

Question 9

Which of the following statements reflects the socioeconomic model of social responsibility?

Accepted Answer

A)  "I did it my way!" -Frank Sinatra
B)  "It's easier and better to ban smoking than to risk multimillion-dollar lawsuits." -a university professor
C)  "It's an absolutely preposterous proposal.The idea that any corporation has the right to reach beyond company gates to what you could even describe as the bedroom of the employee is ridiculous." -a spokesperson for the Tobacco Institute
D)  "In the private sector, employers can get away with quite a bit." -an attorney
E)  "We will not allow our motion pictures to be shown in any movie house in South Africa unless it is fully integrated." -the president of United International Pictures CorporationF) A) and E)
G) B) and E)

Question 10

The statement "Warning: The Surgeon General Has Determined That Cigarette Smoking Is Dangerous to Your Health" supports the consumers' rights to

Accepted Answer

A)  safety and to be informed.
B)  life and to be informed.
C)  choose and to safety.
D)  work and to be informed.
E)  safety and to be heard.F) C) and D)
G) B) and D)

Question 11

Primary emphasis in the economic model of social responsibility is on

Accepted Answer

A)  quality of life.
B)  conservation of resources.
C)  market-based decisions.
D)  production.
E)  firm's and community's interests.F) B) and D)
G) A) and D)

Question 12

Early government regulations prior to 1920 that affected American business include all of the following except the

Accepted Answer

A)  Interstate Commerce Act.
B)  Sherman Antitrust Act.
C)  Federal Trade Commission.
D)  Clayton Antitrust Act.
E)  Americans with Disabilities Act.F) All of the above
G) B) and E)

Question 13

Which of the following examples least represents the definition of social responsibility?

Accepted Answer

A)  Home Depot provides resources and volunteers for Habitat for Humanity.
B)  GE supports food banks and helps renovate homeless shelters.
C)  Military members pledge a portion of their salary to the United Way.
D)  Avon donates a portion of its profits to breast cancer research.
E)  AT&T supports education, health, and the environment through donations and volunteers.F) B) and C)
G) C) and E)

Question 14

A program to implement social responsibility in business begins with

Accepted Answer

A)  total commitment of top management.
B)  careful planning.
C)  appointment of a director.
D)  a board of directors meeting.
E)  conducting a social audit.F) A) and B)
G) B) and D) A

Question 15

The socioeconomic model of social responsibility emphasizes the effect of business decisions on society.

Accepted Answer

A) True 
 B)False

Question 16

What are a few examples of companies acting socially responsible?

Accepted Answer

Student answers will vary. Some possible answers include Walmart's donation of $20 million in cash, 100 truckloads of free merchandise, and food for 100,000 meals after Hurricane Katrina, General Mills' foundation that awards millions of dollars in grants to community organizations, and Dell's foundation that supports a wide range of programs that benefit children in Dell's principal U.S. locations.

Question 17

"We are busy producing and marketing profitable products for society to enjoy! Now you want us to provide legal services, day-care centers, and counseling for AIDS victims and alcohol and drug abusers. If we do all these things, what role will the government, church, and family play?" exclaimed the vice president of Milam Corporation. This manager's comments reveal what concept?

Accepted Answer

A)  The socioeconomic model of social responsibility
B)  The economic model of social responsibility
C)  The strictest model of social responsibility
D)  The need to preserve management rights
E)  ConsumerismF) B) and E)
G) A) and B)

Question 18

​Starbucks investigates coffee bean growing regions and before it contracts to buy the beans from local growers, sets up clinics to inoculate residents from diseases in the area, provides sources of clean water for the villages, and otherwise works to improve the standard of living for the residents. This is an example of the company acting on its perception of its

Accepted Answer

A)  ​social responsibility.
B)  ​personal responsibility.
C)  ​way to improve profits.
D)  ​need for better public relations.E) All of the above
F) B) and D) A

Question 19

A government agency with the power to investigate complaints of discrimination and to sue firms practicing employment discrimination is known as the

Accepted Answer

A)  Better Business Bureau.
B)  Congress.
C)  Civil Service Commission.
D)  Equal Employment Opportunity Commission.
E)  Interstate Commerce Commission.F) B) and E)
G) A) and E)

Question 20

Customers are so used to misleading advertising that it does not infuriate them anymore.

Accepted Answer

A) True 
 B)False

Exam 2: Being Ethical and Socially Responsible

Define consumerism. How have the rights of consumers changed since 1930?

Correct Answer
verified
Consumerism consists of all activities u...
View Answer

MasterCard sends a customer a memo that discloses the true cost of borrowing with each billing statement. It does this because it realizes that the customer has the right to

Correct Answer
verified

A businessperson can take some comfort when faced with an ethical dilemma by talking openly about it with management because ethical decisions will always withstand scrutiny.

Correct Answer
verified

In the 1970s, the Pinto, a subcompact car manufactured by Ford, was known to catch on fire when rear-ended, even at inner-city speeds. This stripped consumers of their right to

Correct Answer
verified

Those who "blow whistles" sometimes lose their jobs.

Correct Answer
verified

____ is all activities undertaken to protect the rights of consumers.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Which of the following statements reflects the socioeconomic model of social responsibility?

Correct Answer
verified

The statement "Warning: The Surgeon General Has Determined That Cigarette Smoking Is Dangerous to Your Health" supports the consumers' rights to

Correct Answer
verified

Primary emphasis in the economic model of social responsibility is on

Correct Answer
verified

Early government regulations prior to 1920 that affected American business include all of the following except the

Correct Answer
verified

Which of the following examples least represents the definition of social responsibility?

Correct Answer
verified

A program to implement social responsibility in business begins with

Correct Answer
verified
A

The socioeconomic model of social responsibility emphasizes the effect of business decisions on society.

Correct Answer
verified

What are a few examples of companies acting socially responsible?

Correct Answer
verified

Correct Answer
verified
A

A government agency with the power to investigate complaints of discrimination and to sue firms practicing employment discrimination is known as the

Correct Answer
verified

Customers are so used to misleading advertising that it does not infuriate them anymore.

Correct Answer
verified

Exam 2: Being Ethical and Socially Responsible

Define consumerism. How have the rights of consumers changed since 1930?

Correct AnswerverifiedConsumerism consists of all activities u...View AnswerShow Answer

MasterCard sends a customer a memo that discloses the true cost of borrowing with each billing statement. It does this because it realizes that the customer has the right to

Correct AnswerverifiedShow Answer

A businessperson can take some comfort when faced with an ethical dilemma by talking openly about it with management because ethical decisions will always withstand scrutiny.

Correct AnswerverifiedShow Answer

In the 1970s, the Pinto, a subcompact car manufactured by Ford, was known to catch on fire when rear-ended, even at inner-city speeds. This stripped consumers of their right to

Correct AnswerverifiedShow Answer

Those who "blow whistles" sometimes lose their jobs.

Correct AnswerverifiedShow Answer

____ is all activities undertaken to protect the rights of consumers.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following statements reflects the socioeconomic model of social responsibility?

Correct AnswerverifiedShow Answer

The statement "Warning: The Surgeon General Has Determined That Cigarette Smoking Is Dangerous to Your Health" supports the consumers' rights to

Correct AnswerverifiedShow Answer

Primary emphasis in the economic model of social responsibility is on

Correct AnswerverifiedShow Answer

Early government regulations prior to 1920 that affected American business include all of the following except the

Correct AnswerverifiedShow Answer

Which of the following examples least represents the definition of social responsibility?

Correct AnswerverifiedShow Answer

A program to implement social responsibility in business begins with

Correct AnswerverifiedA

The socioeconomic model of social responsibility emphasizes the effect of business decisions on society.

Correct AnswerverifiedShow Answer

What are a few examples of companies acting socially responsible?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedA

A government agency with the power to investigate complaints of discrimination and to sue firms practicing employment discrimination is known as the

Correct AnswerverifiedShow Answer

Customers are so used to misleading advertising that it does not infuriate them anymore.

Correct AnswerverifiedShow Answer

Correct Answer
verified
Consumerism consists of all activities u...
View Answer

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A

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