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Jefferson, Inc. (JI) Jefferson Inc. (JI) is a relatively new company that wants to improve its employee rewards, compensation, and benefits. The company understands that there are effective reward systems that will motivate employees. However, JI management is not sure which would be the best for the company. Compensation, another important area, must also be improved so that it will satisfy all employees effectively. In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivated. Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees. JI believes that it will be on the right path if all of these changes can be successfully accomplished. The company plans to incorporate performance appraisals so it can be sure that the rewards, compensation, and benefits are effectively distributed. -Refer to Jefferson, Inc. JI management needs to know that effective reward systems must do which of the following?


A) Distinguish the best from the rest
B) Enable employees to satisfy basic needs
C) Provide noncomparable rewards to those offered by other firms so JI can be differentiated
D) Distribute to the top performers only in the organization
E) Recognize that all people have the same needs, which can be satisfied with more money

F) A) and D)
G) B) and C)

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Leading Lady, a manufacturer of maternity wear, maintains a database of information that records the various skills and abilities of its employees. This database can be referred to as a


A) replacement record.
B) skill appraisal system.
C) skills inventory.
D) skills database.
E) replacement chart.

F) A) and C)
G) A) and B)

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An employee's initial wage rate is determined by


A) whether the employee is male or female.
B) his or her wage rate at his or her previous job.
C) the results of a wage survey pertaining to the employee's job.
D) the experience, qualifications, and expected performance of that employee.
E) the employee's measured productivity.

F) All of the above
G) D) and E)

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A skills inventory is a computerized list of all the skills a prospective employee needs to fill a position.

A) True
B) False

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The act that OSHA was created to enforce is the ____ Act.


A) National Labor Relations
B) Occupational Safety and Health
C) Employee Retirement Income Security
D) Age Discrimination in Employment
E) 1964 Civil Rights

F) D) and E)
G) A) and B)

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Peter Shelly was hurt on the job last week. His medical bills for this injury are covered under


A) employee retirement income security.
B) vacation time.
C) workers' compensation insurance.
D) life insurance.
E) Social Security.

F) None of the above
G) D) and E)

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Job analysis is the systematic procedure for studying jobs to determine expected levels of productivity.

A) True
B) False

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All of the following are usually paid an hourly wage except workers in


A) clerical positions.
B) retailing.
C) management.
D) assembly lines.
E) fast food.

F) C) and E)
G) None of the above

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Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.

A) True
B) False

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Sally wants to impress prospective employers with a summary of her background and qualifications for a management position. Her father, who is a businessperson, suggested sending a(n)


A) application.
B) interview form.
C) transcript.
D) résumé.
E) assessment sheet.

F) A) and E)
G) A) and B)

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Whether or not secretaries are paid more than file clerks depends on the nature of a firm's ____ structure.


A) promotion
B) wage
C) organizational
D) evaluation
E) profit-sharing

F) A) and C)
G) C) and D)

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Although he is aware that Tim's performance over the past year has not been quite up to standards, Jeff, his superior, left the impression on Tim after a performance appraisal interview that he is doing a great job and to keep up the good work. Jeff has a problem with


A) pointing out flaws in people.
B) verbally communicating with people.
C) discussing negative aspects of appraisals that may cause some discomfort for both parties.
D) being honest with people.
E) seeing the negative side of people because he is very optimistic and only sees good in people.

F) A) and B)
G) C) and D)

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Discuss the challenges and advantages of a culturally diverse workforce.

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A diversity program will be successful o...

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If Regency Electronics, a maker of consumer electronic products such as stereos, wanted to determine the relative worth of jobs within its organization, it would


A) develop job descriptions.
B) develop job specifications.
C) develop a job evaluation.
D) conduct a wage survey.
E) conduct a job analysis.

F) A) and D)
G) C) and D)

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​Managers who use performance appraisals in which they judge or estimate the employee's performance level and rank employees on a scale are called


A) ​judgmental methods.
B) ​subjective methods.
C) ​performance appraisals.
D) ​objective methods.

E) A) and C)
F) C) and D)

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____ is a payment representing some percentage of sales revenue.


A) Profit-sharing
B) A bonus
C) A salary
D) A commission
E) A wage

F) A) and B)
G) D) and E)

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As an HRM specialist, you are responsible for orienting a new group of employees. Your orientation topics will include all but of the following except


A) location of the company cafeteria.
B) introduction to coworkers.
C) interviewing skills.
D) career paths within the firm.
E) company benefits.

F) C) and D)
G) A) and D)

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The Equal Pay Act applies directly to


A) discrimination based on age.
B) selection and promotion.
C) employee health and safety.
D) equal pay for equal work.
E) relations between a firm and a union.

F) B) and E)
G) All of the above

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The process of determining the relative worth of various jobs in a firm is called


A) job evaluation.
B) wage structure.
C) job analysis.
D) job specification.
E) a benefits plan.

F) A) and E)
G) D) and E)

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In what ways can disabled persons benefit from the provisions of the Americans with Disabilities Act?

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Disabled persons can benefit from the pr...

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