Question 1

Setting contingency plans in an organization is considered very important today mainly because:

Accepted Answer

A)   managers have historically been poor tactical planners.
B)   the government can charge firms with unfair business practices if they do not have such plans.
C)   conditions change rapidly in today's economic and competitive environments.
D)   most employees and staff don't understand strategic planning,so they tend to rely more on contingency plans.E) A) and B)
F) C) and D)

Question 2

__________ planning determines the major goals of an organization and lays the foundation for obtaining and using resources to achieve those goals.

Accepted Answer

A)   Strategic
B)   Contingency
C)   Central
D)   TacticalE) All of the above
F) A) and B)

Question 3

Problem-solving is more formal than using the rational decision-making model.

Accepted Answer

A) True 
 B)False

Question 4

The management function that involves guiding,training,and motivating others to work toward the achievement of an organization's goals is called leading.

Accepted Answer

A) True 
 B)False

Question 5

Staffing involves recruiting,hiring,motivating,and retaining the best people available for the organization.

Accepted Answer

A) True 
 B)False

Question 6

__________ is the management function that involves determining whether an organization is progressing toward its goals,rewarding employees for doing a good job,and taking corrective action when they are not.

Accepted Answer

A)   Organizing
B)   Controlling
C)   Leading
D)   OfficiatingE) A) and B)
F) None of the above

Question 7

__________ involves setting the organization's vision,goals,and objectives.

Accepted Answer

A)   Organizing
B)   Planning
C)   Controlling
D)   DirectingE) A) and D)
F) None of the above

Question 8

Brainstorming is coming up with as many solutions as possible in a short period of time with a focus toward not censoring anyone's ideas.

Accepted Answer

A) True 
 B)False

Question 9

Jenna Raiter,the president and CEO of AutoMotion Auto Service Centers,has asked several managers and employees to help establish a statement to outline the fundamental purposes of their company.The result of this effort is likely to be a document known as a(n) :

Accepted Answer

A)   payoff matrix.
B)   mission statement.
C)   tactical plan.
D)   organization chart.E) A) and B)
F) C) and D)

Question 10

Goals tend to be broad and focus on the long-term while objectives tend to be specific and more short-term in their focus.

Accepted Answer

A) True 
 B)False

Question 11

The ability to plan,coordinate,and delegate are among a manager's most basic technical skills.

Accepted Answer

A) True 
 B)False

Question 12

Pro Fit,Inc. ,a maker of men's sportswear,has just reported a record profit.This proves that the firm is successfully achieving its goals.

Accepted Answer

A) True 
 B)False

Question 13

Adam is a first-line manager for Idle Time Gaming,Inc. ,a company whose values and focus is innovation.Having recently transferred in from a traditional retail (top/down) company,which of the following changes will the new company expect Adam to embrace?

Accepted Answer

A)   He must continue to issue detailed instructions to give the teams a sense of direction.
B)   He will no longer have a management position in the firm,since the purpose of teams is to eliminate the need for first-line managers.
C)   He will need to act less like a "boss" and more like a coach,advisor,counselor,and team player.
D)   He will isolate himself from his subordinates.E) All of the above
F) B) and D)

Question 14

The revolution in management that is currently underway suggests that the most effective managers of the future will:

Accepted Answer

A)   be very strict in their treatment of workers.
B)   emphasize individual initiative rather than teamwork.
C)   specialize in performing one of the four management functions.
D)   emphasize team work.E) None of the above
F) All of the above

Question 15

At Holyfield Chemicals,department heads usually make decisions after meeting with employees and seeking their ideas and suggestions.Department heads at Holyfield Chemicals make extensive use of the ___________ style of leadership.

Accepted Answer

A)   autocratic
B)   diplomatic
C)   participative (democratic) 
D)   open shopE) A) and B)
F) All of the above

Question 16

The recent recession eliminated many middle managers giving the remaining managers more employees to supervise.

Accepted Answer

A) True 
 B)False

Question 17

The management function concerned with anticipating future trends and determining the best strategies to achieve an organization's goals and objectives is known as:

Accepted Answer

A)   directing.
B)   leadership.
C)   planning.
D)   forecasting.E) C) and D)
F) None of the above

Question 18

Two of the key components of the control process are setting clear performance standards and communicating results and deviations to the employees involved.

Accepted Answer

A) True 
 B)False

Question 19

Fatma wants to become a manager.However,she is shy and avoids conversation with strangers.She is very comfortable with computers and information technology and has great technical skills in these areas.Fatma's personal traits make her a good candidate for a top management position.

Accepted Answer

A) True 
 B)False

Question 20

One trend of the "leading" management function is to empower employees,giving them as much freedom as possible to become self-directed and self-motivated.

Accepted Answer

A) True 
 B)False

Exam 7: Management and Leadership

Jenna Raiter,the president and CEO of AutoMotion Auto Service Centers,has asked several managers and employees to help establish a statement to outline the fundamental purposes of their company.The result of this effort is likely to be a document known as a(n) :

Correct AnswerverifiedShow Answer

__________ is the management function that involves determining whether an organization is progressing toward its goals,rewarding employees for doing a good job,and taking corrective action when they are not.

Correct AnswerverifiedShow Answer

Adam is a first-line manager for Idle Time Gaming,Inc. ,a company whose values and focus is innovation.Having recently transferred in from a traditional retail (top/down) company,which of the following changes will the new company expect Adam to embrace?

Correct AnswerverifiedShow Answer

__________ planning determines the major goals of an organization and lays the foundation for obtaining and using resources to achieve those goals.

Correct AnswerverifiedShow Answer

__________ involves setting the organization's vision,goals,and objectives.

Correct AnswerverifiedShow Answer

The management function concerned with anticipating future trends and determining the best strategies to achieve an organization's goals and objectives is known as:

Correct AnswerverifiedShow Answer

The ability to plan,coordinate,and delegate are among a manager's most basic technical skills.

Correct AnswerverifiedShow Answer

One trend of the "leading" management function is to empower employees,giving them as much freedom as possible to become self-directed and self-motivated.

Correct AnswerverifiedShow Answer

Setting contingency plans in an organization is considered very important today mainly because:

Correct AnswerverifiedShow Answer

Fatma wants to become a manager.However,she is shy and avoids conversation with strangers.She is very comfortable with computers and information technology and has great technical skills in these areas.Fatma's personal traits make her a good candidate for a top management position.

Correct AnswerverifiedShow Answer

Pro Fit,Inc. ,a maker of men's sportswear,has just reported a record profit.This proves that the firm is successfully achieving its goals.

Correct AnswerverifiedShow Answer

Staffing involves recruiting,hiring,motivating,and retaining the best people available for the organization.

Correct AnswerverifiedShow Answer

At Holyfield Chemicals,department heads usually make decisions after meeting with employees and seeking their ideas and suggestions.Department heads at Holyfield Chemicals make extensive use of the ___________ style of leadership.

Correct AnswerverifiedShow Answer

The revolution in management that is currently underway suggests that the most effective managers of the future will:

Correct AnswerverifiedShow Answer

Goals tend to be broad and focus on the long-term while objectives tend to be specific and more short-term in their focus.

Correct AnswerverifiedShow Answer

The recent recession eliminated many middle managers giving the remaining managers more employees to supervise.

Correct AnswerverifiedShow Answer

Brainstorming is coming up with as many solutions as possible in a short period of time with a focus toward not censoring anyone's ideas.

Correct AnswerverifiedShow Answer

The management function that involves guiding,training,and motivating others to work toward the achievement of an organization's goals is called leading.

Correct AnswerverifiedShow Answer

Problem-solving is more formal than using the rational decision-making model.

Correct AnswerverifiedShow Answer

Two of the key components of the control process are setting clear performance standards and communicating results and deviations to the employees involved.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified