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_____________ workers do not have the expectation of regular,full-time employment.


A) Contingent
B) Apprenticed
C) Indentured
D) Underemployed

E) B) and C)
F) A) and D)

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Employees sometimes prefer increases in fringe benefits rather than increases in wages or salaries,because many fringe benefits are not subject to taxes.

A) True
B) False

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When Tim joined Alamo Scientific as a sales manager,part of his sign-on bonus included the opportunity to buy up to 500 shares of the company's publicly traded stock at $10 per share,during the first three months of employment.The stock was trading on the NASDAQ exchange for $22 per share.Tim's new company was offering a dividend reinvestment plan.

A) True
B) False

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The reason industries such as robotics and biotechnology have grown rapidly in recent years is that the United States has a surplus of highly educated and experienced workers available for employment in these fields.

A) True
B) False

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A fringe benefit plan where employees choose the package of benefits they want up to a certain dollar amount is called a __________ plan.


A) cafeteria-style
B) variable lifestyle
C) 401K
D) flexible spending

E) None of the above
F) All of the above

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Jake accepted a management trainee position at Opelika Resorts,a real estate development company.Corporate management believes Jake has potential to move into a top management position within the organization.They have begun assigning Jake to a different department every few months so he can obtain the broad perspective needed by top managers.This company is using ______________ to develop Jake's management skills.


A) job rotation
B) multitasking
C) understudying
D) cross-functional management

E) A) and B)
F) C) and D)

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Transferring an experienced worker to a new position at the same level within an organization can be an effective way to motivate the worker to remain with the company.

A) True
B) False

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Sally is a human resource manager with Weldun Cooking Supplies who needs to recruit sales professionals to fill several positions within her company.Sally is likely to rely on external recruiting sources if she:


A) wants to eliminate the need to meet affirmative action regulations.
B) believes that Weldun's current employees do not have the qualifications necessary to successfully fill the positions.
C) places a great deal of importance on maintaining high morale for current workers.
D) needs to keep the cost of her recruiting efforts to a minimum.

E) A) and B)
F) B) and D)

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Which of the following firms would have the strongest incentive to adopt a job sharing plan?


A) The ABC Company wants to simplify its hiring and training procedures.
B) The CDE Corporation wants to offer employees more flexibility in the types of fringe benefits they receive.
C) EFG Clothiers wants to reduce the span of control of its supervisors.
D) GHI Health Services wants to reduce absenteeism and tardiness.

E) A) and D)
F) A) and C)

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Humphrey Communications uses a flextime plan,however,all employees must be on the job from 10:00 a.m.until 2:00 p.m.These hours are referred to as the:


A) core time.
B) mandatory attendance time.
C) shared facilities time.
D) compressed time.

E) B) and C)
F) A) and B)

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The Age Discrimination in Employment Act only prevents discrimination against employees who are over the age of 65.

A) True
B) False

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In one year's time,James developed gall bladder problems and needed surgery;he became a single parent;he willingly moved his older mom in to live with him in order to avoid placing her in a nursing home;and,he unexpectedly tore his rotator cuff playing softball during the summer.Overall,these are not considered circumstances that impact job performance because they fall outside of the workplace.HR managers need only be concerned with how James performs when he is at work.

A) True
B) False

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U.S.President Obama nominated New York Judge Sonia Sotamayor to the Supreme Court,to fill the position vacated by Justice Sutter.At the hearings that preceded the vote by the Senate,there was extensive discussion about Judge Sotamayor's past speeches where she alluded to a sensitivity toward minority problems and situations due to the fact that she is a Hispanic minority and a woman.The concern by many senators is that the law should be applied equally among all groups in the U.S. ;in fact,some were worried about reverse discrimination.Others favored the fact that her background would bring a different perspective to the court.Although there are differences between an appointment to the Supreme Court and appointing employees to management positions,there are also similarities in these actions.High profile positions and appointments serve as examples.From a business perspective,why might such an action be a good thing?


A) Creating a diverse supreme court is never a good idea.It will certainly lend itself to more laws similar to affirmative action and other hiring issues.
B) Businesses always follow the lead of politicians and political appointments.Companies now have a "heads-up" that their competitors will start campaigns to promote minorities to top positions.
C) Creating a team of diverse individuals working for your business will help you make decisions based on a variety of perspectives,and ultimately to attract and retain a diverse group of customers.
D) It's unethical and illegal to pass-up a minority candidate that is equally qualifieD.
The senators had no choice but to confirm this nomination,and they are warning businesses that they must do the same,or face future repercussions.

E) A) and D)
F) A) and C)

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The Golden Handshake is a popular method of firing or dismissing senior members of your workforce.

A) True
B) False

Correct Answer

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Betty Roosevelt is a human resource manager with Avondale Industries.Her current assignment is to revise and update Avondale's employment testing procedures.Betty should:


A) design tests that are directly related to an applicant's ability to perform the job.
B) write tests sufficiently difficult that only a small fraction of qualified workers can pass them.
C) design tests that measure general aptitudes rather than ability to do the job.
D) inform her superiors that such tests are now illegal.

E) B) and C)
F) None of the above

Correct Answer

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Employees at the MAX Card Company,a worldwide credit card business are criticizing the company's fringe benefits package because it forces all employees to accept the same benefits regardless of differences in their personal needs.In fact,they even offer some soft benefits such as an on-site day care that over 80% of the employees are too young or too old to use.MAX should consider a cafeteria style benefits plan.

A) True
B) False

Correct Answer

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It is sometimes advantageous to hire from within because it _________.


A) eliminates the need to meet affirmative action regulations
B) ensures that the best qualified person gets the job
C) is less costly,and helps maintain employee morale
D) allows the firm to effectively use the "employment at will" strategy

E) B) and C)
F) B) and D)

Correct Answer

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The first four steps in human resource planning all lead to the final step,which is the development of a strategic human resource plan.

A) True
B) False

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Most firms today are checking the backgrounds of job applicants more carefully than they did in the past.

A) True
B) False

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The main reason firms conduct performance appraisals is to establish a formal record of job performance that will protect them from lawsuits filed by unhappy workers.

A) True
B) False

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