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Secondary data should be gathered first because this type of information is less expensive to obtain.

A) True
B) False

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Mass marketing means developing products and promotions using little segmentation.

A) True
B) False

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During the selling era,businesses turned from an emphasis on production to an emphasis on selling.

A) True
B) False

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Population experts predict "global gridlock" by mid-century.There are about 800 million vehicles on the roads today.By 2050,the prediction is over 2 billion vehicles on our roadways.Entrepreneurs will have the ability to solve this problem by building a global interconnected transportation system.Which of the following statements puts a marketing perspective on this issue?


A) Needs and wants are continually changing,and marketers at any particular time are uncovering needs and wants,and filling them with satisfying products and services.
B) The majority of the world's population will be wealthy enough to support such a system,and will gladly contribute taxes for this effort.
C) Due to population explosion,production capacity will be very limited by 2050,which will make a project of this size realistic to conceive.
D) The marketing concept involves a profit orientation.Economic feasibility always must be satisfied before social responsibility in a marketing environment.

E) A) and C)
F) B) and C)

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Business-to-business markets tend to be:


A) dominated by marketing intermediaries.
B) geographically concentrated.
C) characterized by the presence of a large number of small buyers.
D) more emotional than consumer markets.

E) B) and C)
F) C) and D)

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In the production era the greatest marketing need was for distribution and storage.

A) True
B) False

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Psychographic segmentation involves dividing a market into segments based on lifestyle,values,attitudes,or interests.

A) True
B) False

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When classifying a product as a consumer product or a B2B product,the primary factor to consider is the financial status of the buyer.

A) True
B) False

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False

The number of buyers in business-to-business markets is:


A) roughly the same as the number of buyers in the consumer market.
B) much larger than the number in the consumer market.
C) relatively small compared to the consumer market.
D) controlled by government regulation.

E) All of the above
F) A) and B)

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Which of the following would best benefit the development of niche marketing?


A) A decline in the cost of advertising on radio and newspapers enabling firms to more efficiently reach a wide audience
B) A Supreme Court ruling that limits the market share individual firms in a market are allowed to serve
C) A growing acceptance of free trade agreements such as NAFTA
D) A manufacturing improvement enabling firms to more efficiently design and produce specialized products for small groups of consumers

E) A) and C)
F) A) and D)

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D

Marketing goods and services to the B2B market relies more heavily on advertising than marketing efforts aimed toward the consumer market.

A) True
B) False

Correct Answer

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Separating a market by the amount of the product consumed is known as volume segmentation.

A) True
B) False

Correct Answer

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Mucho Tacos Restaurants,Inc.is a chain of restaurants featuring authentic Mexican cuisine in seven states.The company is looking into opening restaurants in additional markets and also wants to expand and to improve its menu.Which of the following is an example of secondary data the owners of Mucho Tacos might find useful?


A) Information published by the U.S.Bureau of the Census that identifies which regions of the United States are experiencing the most rapid growth in Mexican-American population
B) A telephone survey by the marketing department of Mucho Tacos asking for opinions about the quality of the food at the restaurants
C) A focus group of teenagers who like Mexican food who are asked about their reactions to new food dishes the restaurant may offer
D) E-mail responses the chain receives to a series of customer satisfaction questions posted on its website

E) C) and D)
F) All of the above

Correct Answer

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A widely used technique commonly used for collecting primary data is:


A) collecting relevant articles in trade journals.
B) benchmarking.
C) conducting a survey.
D) reviewing government reports.

E) B) and C)
F) A) and D)

Correct Answer

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Setting prices higher than the competition can help create an image of quality.

A) True
B) False

Correct Answer

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After World War II,the tremendous demand for goods and services among the returning veterans allowed businesses to sell whatever they produced without having to worry about what the competition was doing.

A) True
B) False

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Population growth and changing demographics are two elements of a firm's socio-cultural environment.

A) True
B) False

Correct Answer

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Test marketing involves developing an accurate description of the product and asking people if the proposed product appeals to them.

A) True
B) False

Correct Answer

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The marketing concept was used heavily by business when it was first suggested in the 1950s.

A) True
B) False

Correct Answer

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Exploring _________ data first helps marketers minimize marketing research costs.


A) focus group
B) personal interview
C) primary
D) secondary

E) None of the above
F) A) and C)

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D

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