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U.S.businesses have little influence over the behavior of businesses from other countries. American businesses are demanding socially responsible behavior of their international suppliers.

A) True
B) False

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In order to do the right thing for all stakeholders,a business should be managed ethically.

A) True
B) False

Correct Answer

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In the Reaching Beyond our Borders box titled,"Ethical Culture Clash",the story proves that a large multi-national company such as Motorola can ask its employees,and should expect them to follow the same ethical standards they would practice if living and working within the U.S.borders. The Motorola story demonstrates how one company's belief that their employee policies are reasonable may not span continents and across borders.The employee wanted the same housing allowance as other employees who live and work in South America,but did not want to spend the entire housing allowance on his living quarters,as stipulated by the employer,Motorola.

A) True
B) False

Correct Answer

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In reality,ethical behavior depends on the situation.For example,in negotiating a contract with your employees,the way they win higher wages is by your losing the fight to hold down labor costs.You realize it is a win-lose relationship. Every situation cannot be completely balanced,but it is important to the health of our relationships that we avoid major imbalances over time.An ethics-based manager has a win-win attitude.

A) True
B) False

Correct Answer

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Making ethical choices is always easy.

A) True
B) False

Correct Answer

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When stating a firm position on various social and political issues,corporate policies often commit company profits to back these positions.

A) True
B) False

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One good reason for managing a business ethically is to help reduce employee turnover.

A) True
B) False

Correct Answer

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True

Cigarette producers label their products with warnings of potential health hazards.Due to the fact that this is a government mandated disclosure,it is part of the industry's compliance-based ethics. Compliance-based ethics emphasize preventing unlawful behavior.Government regulations require health warnings on cigarette packages and advertisements.

A) True
B) False

Correct Answer

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Idle Time Gaming,Inc. ,would like its employees,customers,and the general public to be aware of the activities and programs it has achieved for the community over the past year.The company might consider performing a:


A) contributory analysis.
B) responsibility review.
C) social audit.
D) annual payment report.

E) A) and B)
F) A) and D)

Correct Answer

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Following an ethics-based approach to decision making will normally lead to:


A) higher profits.
B) lower employee turnover.
C) lower prices.
D) more competition.

E) B) and C)
F) A) and D)

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Business relationships often present ethical dilemmas that are:


A) not easily resolved.
B) easily resolved by following the relevant laws.
C) best resolved by creating a win-lose situation.
D) irrelevant and therefore require no action.

E) A) and B)
F) None of the above

Correct Answer

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What is the benefit of employing an ethics officer?


A) This professional serves as a law-enforcement officer,with the authority to arrest employees who do not abide by the ethics code.
B) This individual writes the ethics code and keeps this document current.He has sole authority to change the document as he sees fit.
C) This professional has the responsibility to make certain that the ethics code remains a private company document;however,since the position has very little authority,it becomes a token job with high turnover.
D) This individual's job is dedicated to objectively investigating ethics breaches.If necessary,employees feel comfortable with communicating confidentially to this professional.

E) C) and D)
F) A) and D)

Correct Answer

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In order to maintain a good reputation,it is good strategy to manage your business ethically.

A) True
B) False

Correct Answer

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Which of the following describes the debate regarding video sharing in the boxed material Making Ethical Decisions,"To Tube or Not to Tube?"?


A) The debate is over whether it is legal and/or ethical for individuals to upload videos onto YouTube that they themselves did not create.
B) The debate involves the unfair advantage that Viacom and other large corporations have when uploading videos onto YouTube,even though they are operating within the law.
C) The debate is over whether the Digital Millennium Copyright Act (DMCA) has outgrown its usefulness.
D) The debate is about why Viacom is complaining to YouTube about illegal uploads when they have no support from other organizations.

E) A) and D)
F) A) and B)

Correct Answer

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Investors,today are realizing financial benefit by:


A) investing in companies who only operate in stable environments.
B) investing in firms that have abundant resources for social initiatives.
C) investing in companies who are committed to a better environment.
D) investing in companies who are leaving a sizeable carbon footprint.

E) All of the above
F) C) and D)

Correct Answer

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One factor causing businesses to vigorously enforce ethical standards is the:


A) desire to eliminate employee turnover.
B) fear of negative publicity.
C) focus on criminal penalties.
D) evasion of social audit measurements.

E) C) and D)
F) B) and D)

Correct Answer

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In the Reaching Beyond our Borders box titled,"Ethical Culture Clash",the story demonstrates the many ethical similarities between North and South American business.This is fortunate for Motorola and other large electronics firms who do business south of the U.S.border.They can depend on their subsidiary firms to have no problems when implementing U.S.company employee policies. The Motorola story demonstrates how one company's belief that their employee policies are reasonable may not span continents and across borders.The employee wanted the same housing allowance as other employees who live and work in South America,but did not want to spend the entire housing allowance on his living quarters,as stipulated by the employer,Motorola.

A) True
B) False

Correct Answer

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"Hear no evil,see no evil,speak no evil" is the best policy for U.S.firms to follow in their dealings with corrupt foreign suppliers. American businesses will be judged by the company they keep.Sears,for example,will not import products made by Chinese prison labor.To do so would tarnish the corporate image of Sears.

A) True
B) False

Correct Answer

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False

Some experts feel that corporate social responsibility means solely making money for stockholders. Milton Friedman,a Nobel laureate in economics said that corporate social responsibility means making money for your stockholders.He thought that doing anything else was moving dangerously toward socialism.

A) True
B) False

Correct Answer

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It can be very difficult to maintain a balance between ethics and goals such as pleasing stakeholders.

A) True
B) False

Correct Answer

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True

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