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A newer form of performance appraisal is called the ___________ because it encourages feedback from all around the employee including those who report to him/her.


A) 360-degree review
B) roundabout assessment
C) environmental review
D) multilevel assessment

E) C) and D)
F) B) and D)

Correct Answer

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____________ introduces new employees to the organization,their fellow workers,their supervisors,and to the policies,practices,and objectives of the firm.


A) Vestibule training
B) Employee initiation
C) Employee orientation
D) Job specification

E) B) and C)
F) A) and D)

Correct Answer

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Early in the year,manager John Jacobs set reasonable,understandable,and measurable performance standards and communicated these standards clearly to all team members.Because of these efforts,he should be prepared for the next step in the appraisal process. The first two steps in performance appraisal are establishing performance standards and communicating them to subordinates.The third step is to evaluate performance,and if the first two steps are done correctly,this step is relatively easy.

A) True
B) False

Correct Answer

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After preparing a job analysis,the next step in the human resource planning process is to:


A) develop a human resource inventory.
B) assess future human resource demand.
C) develop a human resources budget.
D) establish a strategic plan.

E) All of the above
F) A) and C)

Correct Answer

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Which of the following statements about early retirement is most accurate?


A) Traditional early retirement plans are no longer legal because they represent age discrimination.
B) An advantage of early retirement as a method of downsizing is that early retirement provides opportunities for younger employees to be promoted.
C) Federal law requires firms to offer early retirement benefits to any worker who voluntarily offers to retire before the age of 60.
D) Workers who receive an offer for early retirement are likely to gain by refusing the firm's first offer and holding out for a better deal.

E) B) and D)
F) None of the above

Correct Answer

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_________ is the set of activities for obtaining the right number of people at the right time in order to select those who best meet the needs of the organization.


A) Pre-selection
B) Recruitment
C) Networking
D) Preemptive hiring

E) B) and D)
F) B) and C)

Correct Answer

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Bob says he has achieved his "dream job".As an engineer for a major defense systems company,he is responsible for using sophisticated airplane and weaponry equipment that creates the exact conditions that a professional may experience if he/she uses the equipment in a real-life situation.He spends several hours each day performing ___________.


A) vestibule training exercises
B) apprenticeship training exercises
C) distance learning training exercises
D) simulation training exercises

E) B) and C)
F) All of the above

Correct Answer

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Contemporary firms such as Google who care about their employees also care about what their employees eat,as well as what is offered in the company cafeteria. According to the Thinking Green box titled,"Green Eggs and Green Ham",there are cost benefits associated with making certain that your employees stay fit.Stocking an assortment of healthy choices of food in the company cafeteria shows employees that the firm cares about the employee beyond the work that they provide the company.In the long run,by being proactive in the types of foods that employees eat during the workday,the firm expects to increase overall productivity.

A) True
B) False

Correct Answer

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The Family and Medical Leave Act:


A) provides paid leave for women who choose to stay home with newborn infants.
B) provides unpaid leave of up to 12 weeks for males or females for the birth or adoption of infants,or in the case where it is necessary to care for an immediate family member who may be ill.
C) provides unpaid leave of up to 6 weeks for couples (male or female) who have a new baby.
D) was recently eliminated by the Supreme Court due to an employment shortage.

E) All of the above
F) C) and D)

Correct Answer

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In an ongoing study,Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.

A) True
B) False

Correct Answer

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With respect to employment law,which of the following statements is most accurate?


A) Employment law has dealt extensively with the issue of employment at will,but has had little to say about other human resource issues.
B) Due to loopholes in the law,employment law is difficult to enforce.
C) Employment law has had a major impact on a wide range of issues related to human resource management.
D) Employment law has dealt exclusively with the issues of comparable worth and affirmative action,while laws at the state level have been concerned with issues such as worker training,job safety and collective bargaining.

E) C) and D)
F) A) and B)

Correct Answer

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Which of the following workers would be the best example of a contingent worker?


A) an assembly line worker who belongs to a union and has 17 years of seniority
B) an accountant hired to help during the busy tax season
C) an elementary school teacher who just received tenure
D) an electrical engineer who frequently travels out of the country to the various manufacturing facilities owned and operated by his firm

E) All of the above
F) A) and D)

Correct Answer

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A common way of compensating teams is a ___________ system,in which bonuses are based on improvements over a previous performance baseline.


A) commission
B) stock option
C) gain-sharing
D) skill-based

E) A) and D)
F) All of the above

Correct Answer

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Job applications can ask about educational background and past job experience.

A) True
B) False

Correct Answer

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Crocker Enterprises conducts thorough background investigations of its prospective employees.The purpose of such investigations is to:


A) meet federal reporting guidelines that requires up-to-date work history for each candidate.
B) identify those applicants that are most likely to succeed.
C) implement the "employment at will" doctrine.
D) discover whether the employee has ever worked for a competitor.

E) All of the above
F) B) and C)

Correct Answer

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The cost of recruiting,processing,and training a new entry level employee is significant,and sometimes exceeds the annual salary earned by the employee.

A) True
B) False

Correct Answer

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The Age Discrimination in Employment Act only prevents discrimination against employees who are over the age of 65.

A) True
B) False

Correct Answer

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When creating a job description,the HR manager may include:


A) the minimum qualifications for the position
B) the number of unpaid leave days the employee can take while at this position
C) the specific responsibilities of the job
D) a prediction of the number of similar positions that the company will need during the next two to five years

E) B) and C)
F) A) and C)

Correct Answer

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__________ is the process of establishing and maintaining contacts with key managers in one's own organization and in other organizations,and using those contacts to establish strong relationships that serve as informal development systems.


A) Training and development
B) Social integration
C) Orienteering
D) Networking

E) B) and D)
F) All of the above

Correct Answer

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Promotions and transfers are __________ sources available to human resource managers in their recruiting efforts.


A) internal
B) external
C) passive
D) redundant

E) A) and B)
F) B) and C)

Correct Answer

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