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Two of the most important tactics used by unions when collective bargaining efforts break down are:


A) strikes and boycotts.
B) injunctions and lockouts.
C) conciliation and yellow-dog contracts.
D) enforcement of right-to-work clauses and cooling-off periods.

E) B) and D)
F) B) and C)

Correct Answer

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The AFL-CIO has supported offshore outsourcing as a method of increasing work opportunities for union members.

A) True
B) False

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A Lockout is a tactic utilized by unions when collective bargaining breaks down.

A) True
B) False

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___________ are workers a company hires to replace workers who are out on strike.


A) Yellow dogs
B) Convergent workers
C) Structural replacements
D) Strikebreakers

E) C) and D)
F) B) and D)

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Exceptional Enterprises launched a program to evaluate the relative levels of skills,education,and training needed to perform various jobs.Based on the results of this evaluation,the firm intends to adjust pay scales so that jobs requiring similar levels of skills,abilities,and education will receive similar pay.Exceptional Enterprises' program is an attempt to deal with the issue of:


A) comparable worth.
B) affirmative action.
C) reverse discrimination.
D) equal employment opportunities.

E) B) and C)
F) A) and D)

Correct Answer

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Wage rates,hours of work,employee benefits,and job rights and seniority are issues covered in a typical negotiated labor-management agreement.

A) True
B) False

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If a union is present in a firm that has a(n) _________ shop arrangement,workers may join the union if they wish,but they are not required to join or pay a union fee in order to keep their jobs.


A) open
B) unrestricted
C) freedom of choice
D) agency

E) A) and D)
F) B) and D)

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The lockout is the most common tactic used by management today to deal with labor management disputes.

A) True
B) False

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On-site daycare facilities:


A) are now very common in large and small business.
B) decrease employee productivity because parents are distracted by going to the daycare site too many times during the day.
C) are costly for companies to maintain.
D) develop smarter children.

E) All of the above
F) B) and C)

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A(n) ________ is an employee organization that represents workers in employee-management bargaining over job-related issues.


A) trades guild
B) union
C) ESOP
D) cross-functional team

E) A) and D)
F) B) and C)

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Which of the following statements about the costs of elder care is most accurate?


A) It should be much less expensive for firms to provide elder care than for them to provide childcare.
B) The financial burdens of elder care on the children of aging parents are likely to become less serious in the future than they are today,because many senior citizens are now remaining employed into their 70s rather than retiring in their early 60s.
C) Although elder care is expensive,the good news is that companies can receive a great deal of assistance from the federal government when they establish qualified elder care programs.
D) The costs of elder care are likely to rise very rapidly in coming years as an increasing number of older and more experienced employees face the need to care for aging parents and other relatives.

E) B) and D)
F) C) and D)

Correct Answer

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Union shops are illegal in the state of North Carolina.This means that North Carolina:


A) is violating federal law.
B) has passed a right-to-work law.
C) allows firms to use yellow-dog contracts.
D) is taking advantage of a loophole in the National Labor Relations Act.

E) A) and B)
F) A) and C)

Correct Answer

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Which of the following is an effective way to deal with the growing threat of workplace violence?


A) Ignore it,as the amount of workplace violence has actually decreased substantially.
B) Hire managers with strong interpersonal skills.
C) Ask employees that are experiencing threats or harassment to take paid leave.
D) Avoid disciplining employees who are not performing up to par since they will learn on the job and their performance will improve over time.

E) None of the above
F) A) and B)

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The vast majority of grievances filed by union members are negotiated and resolved by shop stewards and supervisory managers.

A) True
B) False

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Membership in industrial unions was strictly limited to skilled craftspeople.

A) True
B) False

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After adjusting for inflation,the average CEO compensation is actually a little lower now than it was in 1960.

A) True
B) False

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When workers go on strike,management is often compelled to keep the business operation running.If it is unable to achieve this on its own,management may:


A) elect to proceed with a lockout.
B) close down the facility and permanently fire the strikers.
C) hire strikebreakers.
D) picket.

E) A) and B)
F) A) and D)

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The AFL (American Federation of Labor)was initially intended to be a single craft union.

A) True
B) False

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In 1997,the Supreme Court ruled that same sex harassment is prohibited by sexual harassment laws.

A) True
B) False

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A union security clause in a labor-management agreement stipulates that employees who benefit from a union must either officially join or at least pay dues to the union.

A) True
B) False

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