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Which of the following is a disadvantage of decentralization?


A) Decisions made by one manager may negatively affect the profitability of the entire company.
B) Decentralization helps retain quality managers.
C) Managers closest to the operations make decisions.
D) Managers are able to acquire expertise in their areas of responsibility.

E) B) and C)
F) None of the above

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Match each definition that follows with the term a-e it defines. -Income from operations minus minimum acceptable income from operations


A) Controllable revenues
B) Profit margin
C) Investment turnover
D) Rate of return on investments
E) Residual income

F) A) and E)
G) A) and B)

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The underlying principle of allocating direct operating expenses to departments is to assign to each department an amount of expense proportional to the revenues of that department.

A) True
B) False

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Match each definition that follows with the term a-e it defines. -Ratio of sales to invested assets


A) Controllable revenues
B) Profit margin
C) Investment turnover
D) Rate of return on investments
E) Residual income

F) A) and C)
G) C) and E)

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Which of the following would not be considered an internal centralized service department?


A) Payroll Accounting Department
B) Manufacturing Department
C) Information Systems Department
D) Purchasing Department

E) C) and D)
F) B) and D)

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In an investment center, the manager has the responsibility for and the authority to make decisions that affect


A) the assets invested in the center, but not costs and revenues
B) costs and assets invested in the center, but not revenues
C) both costs and revenues for the department or division
D) costs, revenues, and assets invested in the center

E) A) and C)
F) C) and D)

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What will the income of the Macro Division be after all service department allocations?


A) $780,000
B) $375,000
C) $575,000
D) $435,000

E) None of the above
F) B) and D)

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The balanced scorecard measures four areas of financial and nonfinancial performance of a business.Identify one of the following that is not included as a performance measurement.


A) internal process
B) financial
C) innovation and learning
D) employees

E) A) and D)
F) A) and B)

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Two divisions of Oregano Company Divisions TX and OY have the same profit margins.Division TX's investment turnover is larger than that of Division OY 1.2 to 1.0.Income from operations for Division TX is $55,000, and income from operations for Division OY is $43,000.Division TX has a higher return on investment than Division OY by


A) using income from operations as a performance measure
B) comparing the profit margins
C) applying a negotiated price measure
D) using its assets more efficiently in generating sales

E) A) and B)
F) All of the above

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Match each of the following phrases as describing a an advantage, b a disadvantage, or c neither of decentralization. -Operational issues are made by managers closest to the operations


A) Advantage of decentralization
B) Disadvantage of decentralization
C) Neither an advantage or disadvantage

D) A) and C)
E) A) and B)

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What is Clydesdale Company's residual income?


A) $252,000
B) $900,000
C) $1,400,000
D) $760,000

E) A) and D)
F) All of the above

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The major shortcoming of income from operations as an investment center performance measure is that it ignores the amount of revenues earned by the center.

A) True
B) False

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How much will Division A's income from operations increase?


A) $0
B) $75,000
C) $25,000
D) $50,000

E) All of the above
F) A) and B)

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The profit margin for Mason is


A) 7.1%
B) 20%
C) 15.2%
D) 14.1%

E) A) and D)
F) B) and D)

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Income from operations of the Pierce Automobile Division is $2,225,000.If income from operations before service department charges is $3,250,000,


A) operating expenses are $1,025,000
B) total service department charges are $1,025,000
C) noncontrollable charges are $1,025,000
D) direct manufacturing charges are $1,025,000

E) A) and B)
F) A) and C)

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Some organizations use internal service departments to provide like services to several divisions or departments within an organization.Which of the following would probably not lend itself as a service department?


A) inventory control
B) payroll accounting
C) information systems
D) human resources

E) A) and C)
F) B) and C)

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How much service department cost would be allocated to the Super Division?


A) $350,000
B) $100,000
C) $125,000
D) $550,000

E) B) and C)
F) A) and D)

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Materials used by the Layton Company's Division 1 are currently purchased from outside supplier at $58 per unit.Division 2 is able to supply Division 1 with 22,000 units at a variable cost of $46 per unit.The two divisions have recently negotiated a transfer price of $50 per unit for the 20,000 units. a By how much will each division's income increase as a result of this transfer? b What is the total increase in income for Layton?

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