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Exam 8: Structuring Organizations for Todays Challenges

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Question 61

True/False

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Cross-functional self-managed teams are groups of employees empowered to work with suppliers and customers to develop new products and give great service.

A) True
B) False

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Question 62

Multiple Choice

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Independence Electronics prides itself as a world-class producer of components used in CD and DVD players. The outstanding performance of the production department indicates that this activity is one of the firm's:

A) fiscal responsibilities.
B) core competencies.
C) benchmark assets.
D) target competitive advantages.

E) None of the above
F) A) and D)

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Question 63

Multiple Choice

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Max Weber favored which of the following?

Bureaucratic organizations are structured to empower employees and please customers.

Henri Fayol and Max Weber are best known for their contributions to:

Small businesses often use a line organization model.

Which of the following statements best describes the evolution of organization design?

In the Crescent City manufacturing plant of the Granite Works Corp., a foreman supervises workers. The foreman reports to the shift supervisor who reports to the head of the production department, who then reports to the assistant plant manager, who reports to the plant manager. The plant manager, in turn, reports to a district manager, who then reports to a product group manager, who reports to an assistant vice president of operations, who keeps in close touch with an executive vice president. The layers of management indicate that Granite Works Corporation is a tall organization.

Weber was a strong proponent of bureaucracy.

In a line-and-staff organization, staff positions are temporary jobs to train new line managers.

Andrew's company is a bureaucratic organization. Andrew is likely to encounter which of the following conditions?

Small business organizations lack the size required to reap the benefits of labor specialization.

For an inverted organization to be effective, it requires:

_____________ is using communications technology and other means to link organizations and allow them to work together on common objectives

Line managers issue orders, enforce discipline, and adjust the organization as conditions change.

Rapid Response Security Firm, a company that provides on-site security services for malls and other retail environments, needs to review current procedures used by its professional officers to make certain they are in compliance with new laws. On crucial issues such as this, it is more important to gather information through the informal organization, as opposed to the formal organization.

A ____________ organization is characterized by direct two-way lines of responsibility, authority, and communication running from the top to the bottom of the organization, with all people reporting to only one supervisor

Which of the organization models follows all of Fayol's traditional management rules?

The basic idea behind the organization design of Fayol and Weber was that management wanted to control workers.

Fairview Community College is a multi-district college with four campuses. Each campus has one president, two vice presidents, five deans, 12 department chairs, over 100 faculty members, and several persons in support roles. The presidents from each campus report to four vice chancellors and the vice chancellors report to the chancellor. It is clear that Fairview has a well-defined _____________