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Admiral Motors is the dominant firm in the auto market. When Admiral announces an increase in the prices of its automobiles, Chord and Frysler, the smaller firms in the market usually quickly announce similar price increases for their own cars. This situation is an example of demand-oriented pricing.

A) True
B) False

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From a strategic marketing viewpoint, a total product offer includes all of the tangible attributes of a good or service, and excludes any intangible attributes.

A) True
B) False

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Producers often use ________ as a primary basis for setting prices on the goods and services they offer the public.


A) tariffs
B) costs
C) market share
D) quotas

E) All of the above
F) A) and B)

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Informing consumers about goods and services represents advertising's only benefit to society.

A) True
B) False

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Angie owns a small company that markets high-quality office supplies to businesses. Angie faces stiff competition from some much larger firms like Office Depot. Which of the following competitive strategies would probably work best for Angie?


A) Keep costs as low as possible by offering a no-frills approach with little or no extra services.
B) Develop a skimming pricing strategy.
C) Utilize a high-low approach to pricing with a higher break-even point.
D) Focus on nonprice competition by offering better service with customers and work on building good customer relationships.

E) C) and D)
F) All of the above

Correct Answer

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Today, packaging is:


A) the least important component of the marketing mix.
B) assuming an increasingly important role in the promotion of products.
C) exclusively intended to protect the product from damage.
D) the most expensive component of the production process.

E) B) and D)
F) A) and C)

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Discount stores, supermarkets, and department stores are all common types of:


A) multilevel marketers.
B) full-service wholesalers.
C) retail stores.
D) category killers.

E) A) and B)
F) All of the above

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It's just as important to generate employee enthusiasm about a product as it is to attract potential customers.

A) True
B) False

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In order to succeed in today's tough economic times all retailers must compete with low prices.

A) True
B) False

Correct Answer

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Firms with a very limited advertising budget would be very unlikely to use ________ advertising.


A) Internet
B) radio
C) outdoor
D) television

E) A) and B)
F) A) and C)

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Category killer stores tend to compete mainly on the basis of carrying a wide array of products, superior service, and low prices.

A) True
B) False

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Sales promotion programs can be used as a means to generate employee enthusiasm.

A) True
B) False

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The product life cycle presents a theoretical model describing what happens to sales and profits for a class of products over time.

A) True
B) False

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One function of effective packaging is to attract the attention of consumers.

A) True
B) False

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Robbie Veath brings together buyers and sellers of used heavy construction equipment, and helps them negotiate the terms of the sale. However, Robbie never actually takes title to any of the equipment himself, nor does he provide any financing for the buyer. Robbie is acting as a:


A) channel captain.
B) broker.
C) wholesaler.
D) logistics specialist.

E) A) and B)
F) A) and D)

Correct Answer

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Retail distribution strategies can take three different forms. Identify the three forms and give examples of products that would be marketed using each strategy.

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The three categories of retail distribut...

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One way a small firm can succeed against larger competitors is to:


A) determine their break-even point price.
B) add value to their product offering.
C) eliminate the fringe benefits offered to frequent customers.
D) use break-even segmentation.

E) None of the above
F) A) and B)

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A penetration strategy calls for a firm to charge low prices with the intent of attracting a large number of customers and discouraging competition.

A) True
B) False

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Demand-based pricing is another name for cost-based pricing.

A) True
B) False

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Candy, gum, cigarettes, and popular magazines are usually distributed using a selective distribution strategy.

A) True
B) False

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