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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 161

Multiple Choice

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A ________ is a two-part process. One part explains what an employee would actually do at various jobs.

A) job analysis
B) performance appraisal
C) job assessment
D) job title review

E) None of the above
F) A) and D)

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Question 162

Multiple Choice

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A fringe benefit plan where employees choose the package of benefits they want up to a certain dollar amount is called a ________ plan.

A) cafeteria-style
B) variable lifestyle
C) 401K
D) flexible spending

E) A) and D)
F) All of the above

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Question 163

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A 360-degree review will include the opinions of an employee's subordinates, as well as those above him/her in the organization structure, and those who work alongside the employee in comparable positions.

Students can benefit from networking in college even before they take their first full-time job.

The process of training and educating employees to become good managers, and then monitoring the progress of their managerial skills over time, is called management simulation.

Many firms now offer their employees ________ benefits, such as on-site haircuts and free breakfasts, which help employees maintain a balance between work and family life.

The purpose of a performance appraisal is to

Though temporary workers are employed in most sectors of the economy, almost none have been hired to fill manufacturing jobs.

One of the key functions of human resource management is

Exit interviews by a third party can be an effective way for a firm to prevent future losses of valuable employees.

On-site haircuts and free breakfasts are examples of soft benefits some firms provide for employees.

Blue collar and clerical workers are normally paid a salary.

Besides increasing productivity, a good training program can increase a firm's retention rates.

The first step in the human resources planning process is to

Fleesum recently began using cross-functional teams. Dee wants to make sure the teams collaborate effectively, but also wants to avoid stifling individual initiative. One method she could use to achieve this goal would be to

A performance appraisal is an evaluation in which the performance level of employees is measured against established standards to make decisions about promotions, compensation, additional training, or firing.

Managers at Bigbux Bank get a performance appraisal once a year. Bigbux uses an evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level. This type of evaluation is known as a(n)

One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are delaying retirement.

Marcus's company sent him to Washington University for an intensive program of leadership and business communication training. Although expensive, the firm was committed to investing in the development of key employees for the purpose of retention and promotion. This type of managerial development is known as off-the-job courses and training.

A department manager evaluated the performance of her subordinates as part of a performance appraisal process. If she follows the six-step appraisal process, the next step is