Question 1

The act that OSHA was created to enforce is the ____ Act.

Accepted Answer

A)   National Labor Relations
B)   Occupational Safety and Health
C)   Employee Retirement Income Security
D)   Age Discrimination in Employment
E)   1964 Civil RightsF) B) and E)
G) D) and E)

Question 2

Managers should view cultural diversity as an opportunity rather than as a limitation.

Accepted Answer

A) True 
 B)False

Question 3

Why does the selection process focus not on choosing the applicant with the most qualifications but on choosing the applicant with the most appropriate qualifications for the job?

Accepted Answer

The Human Resources Manager develops a p...

Question 4

​A federal law that concerns itself with the relationships between a business firm and labor unions is

Accepted Answer

A)   ​National Labor Relations Act.
B)   ​National Hotel Act.
C)   ​National Labor Supervision Act.
D)   ​National Labor Management Board Act.E) A) and B)
F) C) and D)

Question 5

HR Solutions,Inc.(HRSI) HR Solutions,Inc.(HRSI) is a human resources management company that specializes in helping small companies learn the right ways of handling human resources issues and activities.The company teaches the different activities that are involved in HR management,as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However,according to HRSI,an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organization that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization.HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done,HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company.
-Refer to HR Solutions,Inc.When HRSI is going through the selection process,which of the following activities would it include?

Accepted Answer

A)   Job analysis
B)   Recruiting
C)   Compensation
D)   Checking references
E)   OrientationF) D) and E)
G) None of the above

Question 6

When people from a variety of different countries and educational and work experience backgrounds come together to work on a project,they often have varying perspectives on given issues.This benefits the company in the form of

Accepted Answer

A)   lower costs.
B)   resource acquisition.
C)   matching supply with demand.
D)   strong competitive advantages.
E)   better problem solving.F) D) and E)
G) A) and B)

Question 7

​Which of the following is not a major approach to performance feedback interviews:

Accepted Answer

A)   ​mailing a written copy without any interaction from the supervisor.
B)   ​tell-and-sell.
C)   ​tell-and-listen.
D)   ​problem solving.E) C) and D)
F) B) and C)

Question 8

Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.

Accepted Answer

A) True 
 B)False

Question 9

The interview is part of

Accepted Answer

A)   recruiting.
B)   orientation.
C)   selection.
D)   training.
E)   HRM development.F) A) and D)
G) A) and C)

Question 10

Activities that increase employee satisfaction such as satisfaction surveys,employee communication programs,exit interviews,and fair treatment are all part of which phase of the human resources management process?

Accepted Answer

A)   Benefits and compensation
B)   Job analysis
C)   Developing human resources
D)   Maintaining human resources
E)   Acquiring human resourcesF) A) and B)
G) All of the above

Question 11

Gathering information about applicants for a position and choosing the most appropriate applicant is called

Accepted Answer

A)   recruitment.
B)   selection.
C)   orientation.
D)   evaluation.
E)   employing.F) C) and D)
G) A) and B)

Question 12

How does a replacement chart differ from a skills inventory? What is the purpose of each?

Accepted Answer

A replacement chart is a list of key per...

Question 13

As a form of training and development,Jack attended a gathering where he listened to a speech from someone who was twenty years his senior and had been in the business for forty years.Jack was engaged in what form of training and development?

Accepted Answer

A)   Classroom lecture
B)   On-the-job learning
C)   Conference and seminars
D)   Role-playing
E)   SimulationsF) A) and C)
G) A) and D)

Question 14

A list specifying qualifications necessary for a particular position is called a job

Accepted Answer

A)   description.
B)   specification.
C)   analysis.
D)   orientation.
E)   inventory.F) A) and B)
G) C) and D)

Question 15

Employee compensation systems are generally developed and administered by ____,and pay increases and promotions are usually recommended by ____.

Accepted Answer

A)   top management;HRM specialists
B)   unions;line managers
C)   HRM specialists;line managers
D)   top management;unions
E)   professional HR consultants;HRM staff personnelF) C) and D)
G) B) and C)

Question 16

At a large book publishing company like Cengage,we would expect human resources management to be handled by ____.At a small local print shop,human resources management would probably be ____.

Accepted Answer

A)   a vice president;completely ignored
B)   the owner;handled at the vice-presidential level
C)   a specialist;assigned to the vice president for personnel management
D)   a departmental secretary;completely ignored
E)   the personnel manager;the responsibility of the ownerF) A) and E)
G) All of the above

Question 17

Teaching employees new jobs,skills,and more effective ways of doing their present jobs is called

Accepted Answer

A)   employee training.
B)   job evaluation.
C)   performance appraisal.
D)   compensation system.
E)   skills inventory.F) A) and B)
G) All of the above

Question 18

Derick wanted to know about the skills and experience needed to qualify for a management position with Sears.Thus,he called and asked the personnel specialist to send him a job

Accepted Answer

A)   description.
B)   specification.
C)   analysis.
D)   orientation.
E)   inventory.F) C) and E)
G) C) and D)

Question 19

When an organization has a diverse set of employees that can provide insight and cultural sensitivity,this should improve the company's ability to understand different cultures and languages.The company may gain:

Accepted Answer

A)   cost advantages.
B)   a marketing edge.
C)   minority recruitment advantage.
D)   cultural diversity.
E)   a human resource advantage.F) C) and D)
G) All of the above

Question 20

Firms with federal government contracts that exceed $50,000 must have an affirmative action program.

Accepted Answer

A) True 
 B)False

Exam 9: Attracting and Retaining the Best Employees

A list specifying qualifications necessary for a particular position is called a job

Correct Answer
verified

Employee compensation systems are generally developed and administered by ,and pay increases and promotions are usually recommended by .

Correct Answer
verified

When an organization has a diverse set of employees that can provide insight and cultural sensitivity,this should improve the company's ability to understand different cultures and languages.The company may gain:

Correct Answer
verified

Correct Answer
verified

Why does the selection process focus not on choosing the applicant with the most qualifications but on choosing the applicant with the most appropriate qualifications for the job?

Correct Answer
verified
The Human Resources Manager develops a p...
View Answer

How does a replacement chart differ from a skills inventory? What is the purpose of each?

Correct Answer
verified
A replacement chart is a list of key per...
View Answer

The interview is part of

Correct Answer
verified

Activities that increase employee satisfaction such as satisfaction surveys,employee communication programs,exit interviews,and fair treatment are all part of which phase of the human resources management process?

Correct Answer
verified

Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.

Correct Answer
verified

The act that OSHA was created to enforce is the ____ Act.

Correct Answer
verified

Managers should view cultural diversity as an opportunity rather than as a limitation.

Correct Answer
verified

As a form of training and development,Jack attended a gathering where he listened to a speech from someone who was twenty years his senior and had been in the business for forty years.Jack was engaged in what form of training and development?

Correct Answer
verified

At a large book publishing company like Cengage,we would expect human resources management to be handled by .At a small local print shop,human resources management would probably be .

Correct Answer
verified

When people from a variety of different countries and educational and work experience backgrounds come together to work on a project,they often have varying perspectives on given issues.This benefits the company in the form of

Correct Answer
verified

Firms with federal government contracts that exceed $50,000 must have an affirmative action program.

Correct Answer
verified

Teaching employees new jobs,skills,and more effective ways of doing their present jobs is called

Correct Answer
verified

A federal law that concerns itself with the relationships between a business firm and labor unions is

Correct Answer
verified

Derick wanted to know about the skills and experience needed to qualify for a management position with Sears.Thus,he called and asked the personnel specialist to send him a job

Correct Answer
verified

Gathering information about applicants for a position and choosing the most appropriate applicant is called

Correct Answer
verified

Which of the following is not a major approach to performance feedback interviews:

Correct Answer
verified

Exam 9: Attracting and Retaining the Best Employees

A list specifying qualifications necessary for a particular position is called a job

Correct AnswerverifiedShow Answer

Employee compensation systems are generally developed and administered by ____,and pay increases and promotions are usually recommended by ____.

Correct AnswerverifiedShow Answer

When an organization has a diverse set of employees that can provide insight and cultural sensitivity,this should improve the company's ability to understand different cultures and languages.The company may gain:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Why does the selection process focus not on choosing the applicant with the most qualifications but on choosing the applicant with the most appropriate qualifications for the job?

Correct AnswerverifiedThe Human Resources Manager develops a p...View AnswerShow Answer

How does a replacement chart differ from a skills inventory? What is the purpose of each?

Correct AnswerverifiedA replacement chart is a list of key per...View AnswerShow Answer

The interview is part of

Correct AnswerverifiedShow Answer

Activities that increase employee satisfaction such as satisfaction surveys,employee communication programs,exit interviews,and fair treatment are all part of which phase of the human resources management process?

Correct AnswerverifiedShow Answer

Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.

Correct AnswerverifiedShow Answer

The act that OSHA was created to enforce is the ____ Act.

Correct AnswerverifiedShow Answer

Managers should view cultural diversity as an opportunity rather than as a limitation.

Correct AnswerverifiedShow Answer

As a form of training and development,Jack attended a gathering where he listened to a speech from someone who was twenty years his senior and had been in the business for forty years.Jack was engaged in what form of training and development?

Correct AnswerverifiedShow Answer

At a large book publishing company like Cengage,we would expect human resources management to be handled by ____.At a small local print shop,human resources management would probably be ____.

Correct AnswerverifiedShow Answer

When people from a variety of different countries and educational and work experience backgrounds come together to work on a project,they often have varying perspectives on given issues.This benefits the company in the form of

Correct AnswerverifiedShow Answer

Firms with federal government contracts that exceed $50,000 must have an affirmative action program.

Correct AnswerverifiedShow Answer

Teaching employees new jobs,skills,and more effective ways of doing their present jobs is called

Correct AnswerverifiedShow Answer

​A federal law that concerns itself with the relationships between a business firm and labor unions is

Correct AnswerverifiedShow Answer

Derick wanted to know about the skills and experience needed to qualify for a management position with Sears.Thus,he called and asked the personnel specialist to send him a job

Correct AnswerverifiedShow Answer

Gathering information about applicants for a position and choosing the most appropriate applicant is called

Correct AnswerverifiedShow Answer

​Which of the following is not a major approach to performance feedback interviews:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Employee compensation systems are generally developed and administered by ,and pay increases and promotions are usually recommended by .

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The Human Resources Manager develops a p...
View Answer

Correct Answer
verified
A replacement chart is a list of key per...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

At a large book publishing company like Cengage,we would expect human resources management to be handled by .At a small local print shop,human resources management would probably be .

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

A federal law that concerns itself with the relationships between a business firm and labor unions is

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Which of the following is not a major approach to performance feedback interviews:

Correct Answer
verified