Question 1

What have the courts ruled about quotas as a part of affirmative action programs?

Accepted Answer

A)   Courts have confirmed their usefulness in correcting past failures.
B)   Courts have restricted the use of quotas to certain occupations with severe obstacles to overcome.
C)   Courts have ruled the quotas unconstitutional and condemned companies for using them.
D)   Courts have supported the use of quotas on a wide basis throughout the United States.
E)   Courts have ruled quotas unconstitutional but commended their purpose.F) B) and D)
G) B) and C)

Question 2

Much consumer-oriented legislation has grown out of the statement of six rights,which became known as the Consumer Bill of Rights.

Accepted Answer

A) True 
 B)False

Question 3

Drew is in charge of writing a report for his company that talks about the quality and safety of his company's products,business practices,involvement in the community,human resources,and efforts to reduce pollution.This is called a(n)

Accepted Answer

A)   ethics report.
B)   social audit.
C)   compliance review.
D)   responsibility policy.
E)   citizenship report.F) C) and D)
G) B) and E)

Question 4

Residents living near Los Angeles International Airport complained to the city that the airport was guilty of ____ pollution.

Accepted Answer

A)   land
B)   noise
C)   air
D)   water
E)   businessF) C) and D)
G) B) and C)

Question 5

False and misleading advertising is illegal and unethical.

Accepted Answer

A) True 
 B)False

Question 6

When DVD players were first introduced,the price was very high,thereby preventing the average consumer from purchasing one.Today,however,as a result of increased competition in the market,most consumers can afford one because they are significantly cheaper.By reducing the price of these products and ensuring a large number of product offerings,competition has promoted consumers' right to

Accepted Answer

A)   inexpensive products.
B)   be informed.
C)   be heard.
D)   quality products.
E)   choose.F) B) and D)
G) A) and B)

Question 7

In 1915,Gracie Phillips,mother of seven,lost her husband in a horrible industrial accident that could have easily been prevented.Soon after,Gracie decided to take legal action against the company.What obstacle did she likely encounter?

Accepted Answer

A)   Although going to court would be relatively inexpensive,Gracie is not very likely to win the case.
B)   It is likely that her legal action would result in the closure of the factory,thereby destroying the economy in her town for her friends and relatives.
C)   Although Gracie is likely to win such a strong case against the company,she will not be able to afford to go to court.
D)   The company responsible is likely to improve its working conditions significantly and make Gracie look like a liar.
E)   She will find out that court is very expensive,and her chances of winning are extremely slim.F) B) and E)
G) A) and D)

Question 8

Weight-Gone offers a guaranteed weight loss of 8 pounds in one week without dieting or exercise.Thousands of customers purchase the products and about 200 call in with complaints that the product was ineffective.What action should Weight-Gone take?

Accepted Answer

A)   It should immediately remove its products from the market,fully refund the thousands of customers' money,and close its business.
B)   It should use persuasive techniques to get the 200 disappointed customers to try the product again each time it fails in order to decrease refunds.
C)   It should explain to the customers that they misused the product and try to sell them more of the product.
D)   It should discuss the product failure with the customers and then provide them with a full refund of their purchase price.
E)   It should ignore the customers' complaints and hope they will tire of calling and writing letters.F) A) and B)
G) A) and C)

Question 9

Deja is CEO of Elite Feet,a shoe company that caters to a high-end market,she knows that her clientele will be impressed if the company develops socially responsible programs and that doing so is good for the environment and for the company.She is unsure what she needs to do to start the program and comes to you for advice.What are the three primary things Deja will need to do to have an effective socially responsible program at Elite Feet?

Accepted Answer

A)   She needs to be totally committed along with the rest of the top management of the company;in addition,she should plan the program carefully and appoint a capable director to implement the program.
B)   She should research programs that other shoe companies do and copy them.
C)   She should make sure the employees are totally committed to the program before it is implemented and audit their performance regularly to be sure they are following through on program goals.
D)   She should ensure that the program is relevant,modern,and has many aspects that can be used to promote the company and develop a following.E) A) and B)
F) A) and C)

Question 10

Mattel,the maker of Barbie dolls,frequently shows television ads aimed at children on Saturday mornings,when many children are known to watch cartoons.Some of these ads mix cartoon-type animation and "real" shots of the dolls so that it is sometimes difficult for even an adult to determine what the doll can or cannot do.This most likely represents

Accepted Answer

A)   a conflict of interest.
B)   an ethical problem because children may be deceived about what Barbie can do.
C)   an ethical concern for many creditors of Mattel.
D)   illegal payoffs,if parents are getting more than they actually know they are paying for.
E)   that Mattel employees need better working conditions and higher pay.F) C) and E)
G) A) and D)

Question 11

What specific gas is internationally considered a top concern for air pollution?

Accepted Answer

A)   Carbon monoxide
B)   Nitrogen dioxide
C)   Carbon dioxide
D)   Greenhouse gas
E)   Hydrogen monoxideF) A) and C)
G) C) and E)

Question 12

Arnold Finn III and his son,father,and grandfather gathered last week to compare notes on the business.Arnold's grandfather started the business in 1928.His father became active in 1947,Arnold in 1965,and his son in 1983.During their conversations,they discovered that many things about the past were similar to conditions today,although others were quite different.For example,after the 1930s,

Accepted Answer

A)   government protection of workers and consumers increased.
B)   working conditions were often deplorable by today's standards.
C)   there was a period of laissez-faire business conditions.
D)   the average work week under the law once exceeded fifty hours.
E)   businesses were free to operate pretty much as they chose.F) A) and B)
G) D) and E)

Question 13

A plan designed to increase the number of minority employees within an organization is known as

Accepted Answer

A)   the Fair Labor Standards Act.
B)   the Equal Employment Opportunity Commission.
C)   the Better Business Bureau.
D)   an affirmative action program.
E)   the Clayton Act.F) C) and D)
G) A) and E)

Question 14

Caveat emptor

Accepted Answer

A)   is a French term that implies laissez faire.
B)   implies disagreements over peer evaluations.
C)   is a Latin phrase meaning "let the buyer beware."
D)   is a Latin phrase meaning "let the seller beware."
E)   is a Latin phrase meaning "the cave is empty."F) A) and E)
G) A) and C)

Question 15

Kerrigan Motors of Duluth has a large stack of used tires behind its tire department.Tom Kerrigan would like to do something with them that will permit them to be permanently removed from his premises but will not injure the environment or pass the problem of their disposal along to another company.He comes to you for advice about what to do with the tires and you think of four ways to resolve his problem.Which of the following possible resolutions of his problem is most environmentally friendly?

Accepted Answer

A)   Take them out to an open field and set them on fire so they are entirely disintegrated and no longer an eye-sore.The chemicals in them will be broken down in the atmosphere and they can evolve into something useful.
B)   Sell them as used tires so they can be used a little longer before being discarded,or recycle them so they can be used for other things like playground flooring.
C)   Set them on posts along the freeway side of his property as a traffic barrier that will stop cars that may leave the freeway road surface: They will be capable of absorbing some of the impact from the vehicles striking the posts.
D)   Donate them to charity so they are removed from the property and the charity can determine the best use for them.E) None of the above
F) A) and B)

Question 16

The field of business ethics applies moral standards to business situations.

Accepted Answer

A) True 
 B)False

Question 17

What is probably the most effective way for a company to encourage ethical behavior?

Accepted Answer

A)   Hire employees who are ethical and in agreement with the company's views.
B)   Have ethics training sessions for interested employees.
C)   Threaten employees with immediate termination for unethical behavior.
D)   Post signs discouraging sexual harassment and discrimination.
E)   Develop and enforce a written code of ethics for the organization.F) A) and C)
G) B) and D)

Question 18

​During the first quarter of the 20th century,consumers were responsible for any losses they suffered due to a defective product they purchased.This is because the doctrine of ___ was applied in business transactions.

Accepted Answer

A)   ​caveat emptor
B)   ​caravan emperor
C)   ​caveat empty
D)   ​emperor penguinE) B) and C)
F) A) and C)

Question 19

Stanley,a bank manager,holds the economic model of social responsibility view.What is he most likely to say about the connection between taxes and social responsibility?

Accepted Answer

A)   Because he is a responsible man,he pays his taxes and does not try to cheat the IRS.
B)   Although taxes contribute to social welfare,it is only the beginning of his bank's responsibility to society.
C)   Taxes are a required evil from which he sees very little benefit in his community.
D)   By making a profit and paying taxes that meet the needs of society,Stanley has fulfilled his social responsibility.
E)   It is better to make a small profit and therefore pay less taxes than to contribute to social responsibility.F) B) and C)
G) B) and E)

Question 20

One major reason for improving product safety is the consumer's demand for safe products.

Accepted Answer

A) True 
 B)False

Exam 2: Ethics and Social Responsibility in Business

Residents living near Los Angeles International Airport complained to the city that the airport was guilty of ____ pollution.

Correct Answer
verified

What specific gas is internationally considered a top concern for air pollution?

Correct Answer
verified

One major reason for improving product safety is the consumer's demand for safe products.

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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During the first quarter of the 20th century,consumers were responsible for any losses they suffered due to a defective product they purchased.This is because the doctrine of ___ was applied in business transactions.

Correct Answer
verified

A plan designed to increase the number of minority employees within an organization is known as

Correct Answer
verified

Correct Answer
verified

Caveat emptor

Correct Answer
verified

What is probably the most effective way for a company to encourage ethical behavior?

Correct Answer
verified

Weight-Gone offers a guaranteed weight loss of 8 pounds in one week without dieting or exercise.Thousands of customers purchase the products and about 200 call in with complaints that the product was ineffective.What action should Weight-Gone take?

Correct Answer
verified

The field of business ethics applies moral standards to business situations.

Correct Answer
verified

Drew is in charge of writing a report for his company that talks about the quality and safety of his company's products,business practices,involvement in the community,human resources,and efforts to reduce pollution.This is called a(n)

Correct Answer
verified

What have the courts ruled about quotas as a part of affirmative action programs?

Correct Answer
verified

In 1915,Gracie Phillips,mother of seven,lost her husband in a horrible industrial accident that could have easily been prevented.Soon after,Gracie decided to take legal action against the company.What obstacle did she likely encounter?

Correct Answer
verified

Correct Answer
verified

Stanley,a bank manager,holds the economic model of social responsibility view.What is he most likely to say about the connection between taxes and social responsibility?

Correct Answer
verified

False and misleading advertising is illegal and unethical.

Correct Answer
verified

Much consumer-oriented legislation has grown out of the statement of six rights,which became known as the Consumer Bill of Rights.

Correct Answer
verified

Exam 2: Ethics and Social Responsibility in Business

Residents living near Los Angeles International Airport complained to the city that the airport was guilty of ____ pollution.

Correct AnswerverifiedShow Answer

What specific gas is internationally considered a top concern for air pollution?

Correct AnswerverifiedShow Answer

One major reason for improving product safety is the consumer's demand for safe products.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

​During the first quarter of the 20th century,consumers were responsible for any losses they suffered due to a defective product they purchased.This is because the doctrine of ___ was applied in business transactions.

Correct AnswerverifiedShow Answer

A plan designed to increase the number of minority employees within an organization is known as

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Caveat emptor

Correct AnswerverifiedShow Answer

What is probably the most effective way for a company to encourage ethical behavior?

Correct AnswerverifiedShow Answer

Weight-Gone offers a guaranteed weight loss of 8 pounds in one week without dieting or exercise.Thousands of customers purchase the products and about 200 call in with complaints that the product was ineffective.What action should Weight-Gone take?

Correct AnswerverifiedShow Answer

The field of business ethics applies moral standards to business situations.

Correct AnswerverifiedShow Answer

Drew is in charge of writing a report for his company that talks about the quality and safety of his company's products,business practices,involvement in the community,human resources,and efforts to reduce pollution.This is called a(n)

Correct AnswerverifiedShow Answer

What have the courts ruled about quotas as a part of affirmative action programs?

Correct AnswerverifiedShow Answer

In 1915,Gracie Phillips,mother of seven,lost her husband in a horrible industrial accident that could have easily been prevented.Soon after,Gracie decided to take legal action against the company.What obstacle did she likely encounter?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Stanley,a bank manager,holds the economic model of social responsibility view.What is he most likely to say about the connection between taxes and social responsibility?

Correct AnswerverifiedShow Answer

False and misleading advertising is illegal and unethical.

Correct AnswerverifiedShow Answer

Much consumer-oriented legislation has grown out of the statement of six rights,which became known as the Consumer Bill of Rights.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

During the first quarter of the 20th century,consumers were responsible for any losses they suffered due to a defective product they purchased.This is because the doctrine of ___ was applied in business transactions.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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