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Exam 9: Attracting and Retaining the Best Employees

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Question 41

Multiple Choice

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The reduction in the workforce that normally occurs when employees leave a company is called

A) attrition.
B) retirement.
C) layoff.
D) termination.
E) reduction.

F) A) and E)
G) D) and E)

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Question 42

Multiple Choice

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Ford recently hired twenty employees to work in various departments of the company. On the first day, all twenty had the same orientation and attended the same training and development sessions. They were most likely engaged in what form of training?

A) Classroom teaching and lectures
B) Role playing
C) Conference and seminars
D) On-the-job methods
E) Simulations

F) D) and E)
G) None of the above

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Question 43

Multiple Choice

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A list specifying qualifications necessary for a particular position is called a job

The results of training evaluations should not be made known to all those involved in training programs.

Mr. Pines thought Ms. Smith was the ideal employee. Smith was an impressive person and attended all social functions of the company. However, during the past year she had trouble meeting sales quotas. Nevertheless, on her performance appraisal, Pines rated Smith as one of the top salespeople. On hearing this, other salespeople complained that Pines must guard against ____ in rating Smith.

What is cultural diversity, and why is it an important issue?

The most humane form of workforce reduction is

Forecasting the human resources supply for a company is based on workforce statistics and industry growth projections provided by the United States Census Bureau.

A firm attempting to reduce the size of its workforce may use several approaches. The approach most likely to be saved as a last resort is

The average cost of employee benefits is about ____ percent of total compensation.

After informing his employer that he had cancer, Maury was abruptly fired. The federal legislation that prohibits discrimination against qualified individuals with disabilities is

All employers are required by law to provide certain benefits to their employees. An example of such a benefit would be

Martin Enterprises wants to ensure that it thoroughly understands all of its jobs so that it can determine the qualifications each job demands. To do so, Martin would first

Which of the following is not a compensation decision?

When Foot Locker, a retailer of athletic shoes, wanted to study the various elements and requirements of the positions needed to staff a store in a large mall, it most likely began by

Job analysis provides a job description and a job specification for a particular position.

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

People who can verify background information and provide personal evaluations of candidates are called

Human resources management is the sole responsibility of line managers.

One organization carefully observes candidates' mannerisms, another uses gut feelings, and still another compares the candidates' grade point averages when making a ____ decision.