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The experiences of the past several decades show that, while improvements in technology frequently enhance the efficiency of basic business operations, such improvements never actually change the fundamental way that businesses operate.

A) True
B) False

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There are three types of cloud computing: private clouds, public clouds, and hybrid clouds.

A) True
B) False

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The quality of management information depends on its accuracy and reliability.

A) True
B) False

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Redundancy is one of the four characteristics of useful information.

A) True
B) False

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A key element of Internet2 is


A) the requirement that all users log on to each site with a unique password.
B) the very-high-speed backbone network service (vBNS) .
C) a new security system that eliminates the risk that unauthorized users will be able to access private information.
D) the high-speed resource allocation prioritizer (hsRAP) .

E) A) and B)
F) A) and C)

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Firewalls can be constructed using software, hardware, or a combination of both.

A) True
B) False

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The organizations that benefit the most from an intranet are the ones that


A) publish information on the intranet that all employees can access.
B) operate the intranet over a mainframe system.
C) base the intranet interface on one of the popular web browsers.
D) develop interactive intranet applications.

E) C) and D)
F) A) and D)

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Phishing is an online security threat in which scammers hold data hostage until you pay the hacker to get it back.

A) True
B) False

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In the area of electronic communications, the main focus of corporate and government security officials today is the prevention of credit card fraud.

A) True
B) False

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Which of the following is the best assessment of the impact extranets have had on the way small businesses operate?


A) As yet, extranet technology has had little impact on small businesses, because the technology is too new and expensive.
B) The development of extranets has put small firms at a serious competitive disadvantage, because suppliers and customers are more willing to participate in extranets set up by larger organizations.
C) The use of extranets enables small firms to share and process data in ways that had been available in the past only to large firms that could afford electronic data interchange technology.
D) The extranet has made it easier for small firms to offer their goods and services to the general public because of the increased bandwidth this technology provides.

E) A) and B)
F) A) and C)

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A firm that wanted to enable its employees to use and share data without allowing outsiders to gain access could do so by establishing a(n)


A) extranet.
B) innernet.
C) enternet.
D) intranet.

E) A) and D)
F) All of the above

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Transaction data gathered at the point of sale is known as


A) physical-world observations.
B) business process information.
C) public data.
D) personal preference data.

E) All of the above
F) A) and D)

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The key to improving management decision making is to provide the manager with as much information as possible.

A) True
B) False

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Steve has convinced top management at his company that they can use data-mining techniques to develop new marketing strategies. One of the keys to the success of his suggestion is


A) obtaining a powerful mainframe computer that can perform sophisticated statistical analysis on huge amounts of data.
B) converting all data into a quantitative format so that it can be easily manipulated.
C) outsourcing all IT functions to an outside expert that can look at the data with "fresh eyes."
D) finding a way to access and integrate information from all of the different departments and divisions within the organization.

E) A) and B)
F) A) and C)

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Intranets use a different, less sophisticated, type of technology than the Internet.

A) True
B) False

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Over time, business technology has become much more sophisticated, but its basic application has remained to support the existing operations of businesses by providing key financial information.

A) True
B) False

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Extranets now allow small firms to share and process data much as large firms have been able to do using electronic data interchange.

A) True
B) False

Correct Answer

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One of the most common reasons firms make use of an extranet is to


A) prevent employees from using the Internet for private purposes on company time.
B) post information that can be accessed only by employees of the organization.
C) extend an organization's intranet to outside customers.
D) increase the speed at which employees can access information on the Internet.

E) C) and D)
F) A) and B)

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The main purpose of an intranet is to allow a company to keep in close contact with its customers.

A) True
B) False

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As businesses began using business intelligence, managers spent less time finding information and more time using it to make decisions.

A) True
B) False

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