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___________ is a computer application that enables a firm to combine computerized functions of all divisions and subsidiaries of the firm into a single,integrated software program that uses a single database.


A) Materials requirement planning (MRP)
B) PERT analysis
C) Manufacturing resource planning (MRP II)
D) Enterprise resource planning (ERP)

E) A) and B)
F) A) and C)

Correct Answer

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In order to determine overall progress on her current project,production manager Michelle Hudson often refers to a bar graph that shows what activities are being worked on,and how much of each task has been completed on a daily basis.Michelle is using a Gantt chart.

A) True
B) False

Correct Answer

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Companies like Procter & Gamble and PepsiCo have issued their own mandatory sustainability scorecards.If suppliers do not fall in line with these companies' requests,they risk being "fired" from some of their biggest clients.

A) True
B) False

Correct Answer

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The main idea in the Making Ethical Decisions box,"Stay or Leave?" indicates:


A) a need for firms to place a higher level of importance on time to market when choosing facilities locations.
B) that the goal of finding the lowest cost location should never be overshadowed by other concerns if the firm is to remain loyal to its stockholders.
C) that many locations do not meet ISO 14000 standards.
D) a need for firms to consider the economic impact of its existence and/or departure from a particular location.

E) B) and C)
F) All of the above

Correct Answer

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Evidence suggests that U.S.manufacturing firms can no longer compete against the best firms in the rest of the world.

A) True
B) False

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Currently,manufacturing accounts for only around 70% of U.S.GDP.

A) True
B) False

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Manufacturers use CAM (computer aided manufacturing)to create three-dimensional designs of products before they are built.

A) True
B) False

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When it comes to location decisions,labor costs are no longer an important consideration for most manufacturing firms.

A) True
B) False

Correct Answer

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Superior Supplies' largest customer recently implemented a just-in-time inventory system.As a supplier of materials to this customer,Superior Supplies' will:


A) realize significant freedom in scheduling deliveries.
B) likely increase its effort and likely experience higher transportation costs.
C) place less emphasis on quality and greater emphasis on quantity.
D) need to deliver large quantities at regularly scheduled intervals.

E) B) and C)
F) A) and C)

Correct Answer

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Dewey Dare is a production and operations manager with a clothing manufacturer.He has been looking into a system that will enable his company to take measurements from a customer and program machines to design and produce custom-cut clothes at little additional cost.This type of system is an example of the benefits of:


A) mass production.
B) just-in-time production systems.
C) the PERT method.
D) CAD/CAM.

E) A) and D)
F) A) and B)

Correct Answer

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The ___________ National Quality Award is given to firms that achieve an outstanding level of overall quality based on performance in seven key areas.


A) Association of Operations Managers
B) Excellence in Production Committee
C) National Association of Manufacturers
D) Malcolm Baldrige

E) B) and D)
F) A) and B)

Correct Answer

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In order to be more competitive globally,production techniques such as enterprise resource planning and lean manufacturing are being used by American manufacturers.

A) True
B) False

Correct Answer

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Mypartz,Inc.is a major supplier of components used by Idle Time Gaming Systems.Idle Time Gaming wants to implement a just-in-time inventory system.Mypartz should benefit from this approach,since JIT systems greatly simplify the task of suppliers.

A) True
B) False

Correct Answer

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CAD has __________ productivity in many firms.


A) unfortunately had no effect on
B) actually decreased
C) increased
D) splintered

E) A) and B)
F) None of the above

Correct Answer

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Which of the following is a likely reason that a company would move its facility from one location to another?


A) Availability of expensive labor
B) Higher quotas on competing goods
C) Access to various modes of transportation
D) Availability of a retired workforce

E) B) and C)
F) None of the above

Correct Answer

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At Stevens Manufacturing workers are organized in teams that combine their efforts to produce complex units of a final product.Stevens is using a facility layout known as a(n) :


A) consolidated process layout.
B) continuous flow layout.
C) modular layout.
D) assembly team layout.

E) C) and D)
F) None of the above

Correct Answer

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Only firms in the manufacturing sector can create true form utility.

A) True
B) False

Correct Answer

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____________ examines statistical samples of product components at each stage of the production process and plots the results on a graph in order to spot and correct any variances from desired quality levels.


A) CAD/CAM
B) Econometrics
C) Analysis of variance
D) Statistical process control

E) A) and B)
F) A) and C)

Correct Answer

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Enterprise resource planning (ERP) goes beyond the capabilities of MRP because it:


A) gives much more precise cost estimates.
B) finds the critical path and computes its length.
C) monitors the computerized functions of all the divisions and subsidiaries of the firm in a single software program.
D) handles research data about more than one product at the same time.

E) A) and B)
F) All of the above

Correct Answer

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Sophisticated software that enables computer-aided design machines to communicate with computer-aided manufacturing machines is called:


A) a flexible system.
B) a computer-based feedback control system.
C) computer-integrated manufacturing.
D) heuristic manufacturing integration.

E) B) and D)
F) A) and D)

Correct Answer

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