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Exam 2: Being Ethical and Socially Responsible

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Question 21

True/False

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Negotiated settlements for cleaning up hazardous wastes became known as sweetheart deals because the EPA helped only those companies friendly to them.

A) True
B) False

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Question 22

Multiple Choice

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What are the three sets of factors that influence the standards of behavior in an organization?

A) organizational norms, circumstances, morals
B) peer pressure, attitudes, social factors
C) historical factors, management attitudes, opportunity
D) opportunity, individual factors, social factors
E) financial factors, opportunity, morals

F) A) and B)
G) A) and C)

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Question 23

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XYZ Coffee Nancy is a highly respected person within her community.She is Hispanic in a largely Caucasian-populated area.Since Nancy was looking for a new job, she went to a new company in the area called XYZ Coffee, where she applied for a position.After the interview, Nancy felt confident that she would be hired because of her qualifications.However, she did not get a call back.Initially, Nancy did not think twice about it, but she felt differently when she visited the same coffee store later to purchase something for a friend.The company had hired an inexperienced Caucasian male with a history of unemployment.At this point, Nancy was quite aggravated, but she left the issue alone. She ended up asking an associate for an espresso machine.The employee informed Nancy where the machine was located and retrieved it for her.Nancy asked if there were any other espresso machines of higher quality.When the associate said no, Nancy purchased the item and left.After she gave the gift to her friend, she noticed a much better quality espresso machine that someone else had given her.Nancy asked where they had purchased it, and they responded, "XYZ Coffee." -Refer to XYZ Coffee.Which basic consumer right was infringed when Nancy bought the espresso machine?

Bob Johnson has a tenth-grade education and has been employed only once, for a very short period of time, since quitting school five years ago.His poor education and chronic history of unemployment suggest that he could be helped greatly by contacting the

A code of ethics is a written guide to acceptable and ethical behavior as defined by an organization.

Which of the following scenarios provides the best example of whistle-blowing?

Define consumerism.

____ consists of all activities undertaken to protect the rights of consumers.

Once they are made aware of the pollution problem, most firms respond rather than waiting to be cited by the EPA.

Congress created the ____ in 1980 to help pay for cleaning up land polluted with chemicals and toxic wastes.

A program to implement social responsibility in business begins with

As a result of the Bhopal incident, in which a toxic gas leak killed thousands of people, officials at Union Carbide have dedicated themselves to operating their business ethically.Ways in which the company can encourage ethical behavior include all of the following except

The company you work for recently has committed itself to implementing a program of social responsibility.After the company has gotten the commitment of top executives, planned the program, and appointed a program director, you suggest that a(n) ____ be prepared periodically to evaluate the success of the program.

"We are busy producing and marketing profitable products for society to enjoy! Now you want us to provide legal services, day-care centers, and counseling for AIDS victims and alcohol and drug abusers.If we do all these things, what role will the government, church, and family play?" exclaimed the vice president of Milam Corporation.What persuasive argument would you use to influence this manager to become more socially responsive?

Consumers will probably pay in large part for cleaning up our environment through increased taxes or increased product costs.

Tom stormed into the office, exclaiming, "That's the last straw! I've experienced unethical behavior at this company one time too many.I'll be calling the press immediately." It appears that Tom is about to engage in ______.

The economic model of social responsibility was developed in a period when the primary concern of firms was

Define a code of ethics.Do codes cover every business situation?

A firm's social responsibility program will be ineffective if it has less than the total commitment of the company's top business officials.

You are the decision maker for purchasing office equipment in your organization.One sales representative privately offers you season tickets to the Chicago Bears if you help him out.This tactic is _____.