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Exam 2: Being Ethical and Socially Responsible

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Question 111

True/False

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Affirmative action plans encompass all areas of human resources management, including recruiting, hiring, training, promotion, and pay.

A) True
B) False

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Question 112

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Mattel, the maker of Barbie dolls, frequently shows television ads aimed at children on Saturday mornings, when many children are known to watch cartoons.Some of these ads mix cartoon-type animation and "real" shots of the dolls so that it is sometimes difficult for even an adult to determine what the doll can or cannot do.This most likely represents

A) a conflict of interest.
B) an ethical problem because children may be deceived about what Barbie can do.
C) an ethical concern for many creditors of Mattel.
D) illegal payoffs, if parents are getting more than they actually know they are paying for.
E) that Mattel employees need better working conditions and higher pay.

F) D) and E)
G) None of the above

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Question 113

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Define business ethics.

Kenneth worked in the steel industry in the early 1900s.Which most likely describes the amount of time Kenneth worked per week?

Karen is the assistant manager of a midsized logistics firm.She believes her manager, Michael, has become carried away with supporting nonprofit organizations and encouraging employees to do community service.What argument would Karen most likely use to turn Michael to her point of view?

The lesser the competition, the greater the choice available to consumers.

Consumer advocates, such as Ralph Nader, take it upon themselves to protect the rights of consumers.

The Jackson Springs Coal Mine recently discovered that the mine was contaminating the local drinking water.Cleaning up the mine and the surrounding areas would probably bankrupt the mine, causing the loss of hundreds of local jobs, but doing nothing would endanger the health of the community.The mine faces a serious ____ decision.

The hard-core unemployed are made up of mentally ill individuals and those with prior criminal convictions.

Of the three factors mentioned as contributors to air pollution, only the combination of weather and geography cannot be changed.

When sulfur emitted by smokestacks combines with moisture in the atmosphere to form acids that are spread by the wind, ____ results.

With who does social responsibility of business have to begin?

Over the past several decades, concern for the environment has

At Ledbetter Industries, employees are allowed one-hour lunches, but most stroll back fifteen minutes late every day.The factor affecting the ethical behavior of Ledbetter's employees is _____.

Which of the following is the most effective way to encourage ethical business behavior?

The EPA was created by the government to develop new and improved ways to clean and improve the environment.

Consumerism consists of all activities undertaken to protect the rights of consumers.

An affirmative action program is designed to ensure that minority employees are represented in about the same proportion as in the surrounding community.

Excellent Air Incorporated (EAI) Excellent Air Inc.is a well-known establishment in the airline business.It is currently one of the top firms in the industry.The company prides itself on good customer service and being concerned with the broader societal good.EAI management is not only concerned with doing things right, but also with doing the right things.Many of their decisions reflect this philosophy.Initially, the company had a problem with employees reporting their suspicions about unethical behavior to the press instead of to EAI management.As a result, the company made sure its employees knew the firm's guidelines on fixing ethical issues.EAI also developed a code of conduct based on standards that continue to be upheld within the company.Since the code of conduct has been put in place, there have been much fewer ethical violations. Although employee salaries at EAI are not as high as those at competing firms, the company experiences very low employee turnover.The firm has created a corporate culture that not only makes its employees want to stay, but that also results in higher profits.If EAI can maintain the relationship it has built with its employees and customers, it will have little difficulty keeping up its remarkable success. -Refer to Excellent Air Incorporated.To fix the ethical issue problems, EAI management should have implemented all of the following guidelines for making ethical decisions except which one?

You were hired as a television anchorwoman this year.After a few months your supervisor demoted you because you were said to be too old, unattractive, and not deferential enough to be a men.You believe this supervisor has violated your right to