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Exam 2: Being Ethical and Socially Responsible

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Question 1

Multiple Choice

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An instruction pamphlet detailing steps for the care and use of a new electric appliance would fulfill which provisions of Kennedy's consumer bill of rights?

A) the right to safety and the right to be informed
B) the right to be instructed and the right to safety
C) the right to be aware and the right to choose
D) the right to choose and the right to vote
E) the right to be heard and the right to sue

F) A) and E)
G) All of the above

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Question 2

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The Sarbanes-Oxley Act of 2002 gives those who report corporate misconduct sweeping new legal protection.

A) True
B) False

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Question 3

Multiple Choice

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If a company deals with violations of its ethical codes ____, the opportunity to be unethical will be reduced.

Jennifer, a recent college graduate, has always been concerned about protecting the environment and now hopes to play a major role in seeing that legislation for protecting the environment is enforced.With whom should Jennifer seek employment?

Explain the six basic rights of consumers.

Why are fairness and honesty in business important ethical concerns? Give examples.

It is easy for an organization to develop ethics codes, policies, and procedures to deal with all relationships and every situation.

What are the two views of social responsibility? Explain.

Describe the four types of pollution.Who should pay for a clean environment?

Residents around Lake Gunter have been warned not to drink their water because it contains some unknown chemical contaminant that could be harmful.What is this called?

The Audi 5000S was investigated because of reported instances of unintended acceleration.The investigating body concluded that the acceleration was not a result of a system malfunction but was instead due to driver error.However, they also said that the awkward placement of the brake and accelerator pedals was the primary contributor to these driver errors.By designing this part of the 5000S in an ergonomically inefficient manner, Audi ignored which of the four basic rights of consumers?

False and misleading advertising is illegal and unethical.

XYZ Coffee Nancy is a highly respected person within her community.She is Hispanic in a largely Caucasian-populated area.Since Nancy was looking for a new job, she went to a new company in the area called XYZ Coffee, where she applied for a position.After the interview, Nancy felt confident that she would be hired because of her qualifications.However, she did not get a call back.Initially, Nancy did not think twice about it, but she felt differently when she visited the same coffee store later to purchase something for a friend.The company had hired an inexperienced Caucasian male with a history of unemployment.At this point, Nancy was quite aggravated, but she left the issue alone. She ended up asking an associate for an espresso machine.The employee informed Nancy where the machine was located and retrieved it for her.Nancy asked if there were any other espresso machines of higher quality.When the associate said no, Nancy purchased the item and left.After she gave the gift to her friend, she noticed a much better quality espresso machine that someone else had given her.Nancy asked where they had purchased it, and they responded, "XYZ Coffee." -Refer to XYZ Coffee.If Nancy were Caucasian and the company employees were mostly Hispanic, the way she was treated would be referred to as _____.

Which president stated that consumers have the right to service?

You are the executive vice president for Cooper Tire, the sixth largest U.S.tire maker.You have the responsibility to locate land for a new distribution center in Mississippi, and you own over 1,000 acres of land near one site in Tupelo.Your situation could create

Lisa buys a new pillow and rips off the manufacturer's tag.She then reads the tag and is amused at its warning that, under penalty of law, the tag should not be removed and the pillow could cause suffocation.What consumer right is the manufacturer guarding against?

Primary emphasis in the economic model of social responsibility is on

Residents living near Los Angeles International Airport complained to the city that the airport was guilty of ____ pollution.

Joe, a restaurant supplies and equipment business manager, believes in the economic model of social responsibility.Which of the following would most likely be a quote from Joe in relation to social responsibility?

Those who "blow whistles" sometimes lose their jobs.