Question 1

Rockwood International needs to make risky decisions on a daily basis.Therefore, its managers are likely to

Accepted Answer

A)   centralize decision making.
B)   let lower-level managers make important decisions.
C)   train lower-level managers to make more decisions.
D)   decentralize authority.
E)   centralize rare skills.F) B) and D)
G) A) and B)

Question 2

How is an organization's chain of command established?

Accepted Answer

An organization's chain of command is es...

Question 3

The first step in the organizing process is to

Accepted Answer

A)   group the positions into manageable units.
B)   determine how many subordinates will report to each manager.
C)   distinguish between direct authority and support positions.
D)   distribute responsibility and authority within the organization.
E)   divide the work to be done into parts and assign the parts to positions within the organization.F) B) and C)
G) B) and D)

Question 4

After years of research, theorists have decided that the optimal span of management is one manager per twenty employees.

Accepted Answer

A) True 
 B)False

Question 5

Each rectangle in an organization chart represents a relationship within the organization.

Accepted Answer

A) True 
 B)False

Question 6

Princeton University has very rigid and formal entrance and registration procedures.This enables the administration to process the large number of students in a uniform and equitable manner.This type of management system is indicative of a(n)  ____ structure.

Accepted Answer

A)   matrix
B)   authoritarian
C)   bureaucratic
D)   organic
E)   democraticF) A) and C)
G) A) and E)

Question 7

Brandon holds a staff management position with General Mills.His position can best be described as

Accepted Answer

A)   part of the chain of command and supporting top management.
B)   not part of the chain of command but having authority over his subordinates.
C)   not part of the chain of command and not having authority over any other employees.
D)   in the chain of command and having authority over his department.
E)   having advisory authority and line authority within the organization.F) C) and E)
G) B) and E)

Question 8

Regulations and standard operating procedures pretty much guarantee uniformity and support the ____ organizational structure.

Accepted Answer

A)   cluster
B)   matrix
C)   formal
D)   informal
E)   bureaucraticF) All of the above
G) A) and B)

Question 9

An organization chart reveals

Accepted Answer

A)   staff accountability.
B)   committee assignments.
C)   informal authority.
D)   detailed duties of each manager.
E)   the company's organizational structure.F) B) and C)
G) B) and D)

Question 10

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Accepted Answer

A) True 
 B)False

Question 11

Why would the decentralization of a firm result from delegation of authority?

Accepted Answer

The decentralization of a firm often res...

Question 12

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

Accepted Answer

A)   specialized
B)   top management
C)   authoritative
D)   voluntary
E)   advisoryF) C) and D)
G) A) and E)

Question 13

A committee created to investigate a major problem or pending decision is called a(n)  _____.

Accepted Answer

A)   ad hoc committee
B)   standing committee
C)   task force
D)   work team
E)   venture committeeF) A) and B)
G) None of the above

Question 14

The various tasks in IBM's manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth seals them together.This is an example of job _____.

Accepted Answer

A)   rotation
B)   redesign
C)   specialization
D)   enrichment
E)   enlargementF) B) and E)
G) A) and D)

Question 15

What are the benefits of job rotation?

Accepted Answer

Job rotation is a human resource managem...

Question 16

You observe that a production engineer and a production manager are having a second confrontation about recommendations for the new production system at Cole Manufacturing Company.One way to minimize such conflict is to

Accepted Answer

A)   integrate line and staff managers into one team.
B)   ensure that the responsibilities of line and staff managers are similar.
C)   make line rather than staff managers accountable for results.
D)   make staff rather than line managers accountable for results.
E)   add another layer of managers to solve disputes between staff and line managers.F) D) and E)
G) C) and D)

Question 17

When a functional structure is combined with a project structure, the resulting structure is called a(n)  ____ structure.

Accepted Answer

A)   bureaucratic
B)   cluster
C)   integrated
D)   matrix
E)   hybridF) C) and D)
G) A) and E)

Question 18

The inner rites, rituals, heroes, and values of a firm make up its corporate culture.

Accepted Answer

A) True 
 B)False

Question 19

Grouping various positions into manageable units determines the ____ of the organization.

Accepted Answer

A)   chain of command
B)   span of management
C)   degree of centralization
D)   nature and degree of departmentalization
E)   degree of specializationF) A) and E)
G) A) and C)

Question 20

Generally speaking, a narrow span of management implies that the height of the organization will be ____; a wide span of management implies that the height of the organization will be ____.

Accepted Answer

A)   tall; flat
B)   tall; sloped
C)   flat; tall
D)   short; tall
E)   long; shortF) C) and E)
G) C) and D)

Exam 7: Creating a Flexible Organization

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Correct AnswerverifiedShow Answer

When a functional structure is combined with a project structure, the resulting structure is called a(n) ____ structure.

Correct AnswerverifiedShow Answer

What are the benefits of job rotation?

Correct AnswerAnswered by ExamLex AIJob rotation is a human resource managem...View AnswerShow Answer

The inner rites, rituals, heroes, and values of a firm make up its corporate culture.

Correct AnswerverifiedShow Answer

Brandon holds a staff management position with General Mills.His position can best be described as

Correct AnswerverifiedShow Answer

How is an organization's chain of command established?

Correct AnswerAnswered by ExamLex AIAn organization's chain of command is es...View AnswerShow Answer

After years of research, theorists have decided that the optimal span of management is one manager per twenty employees.

Correct AnswerverifiedShow Answer

Grouping various positions into manageable units determines the ____ of the organization.

Correct AnswerverifiedShow Answer

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

Correct AnswerverifiedShow Answer

An organization chart reveals

Correct AnswerverifiedShow Answer

Princeton University has very rigid and formal entrance and registration procedures.This enables the administration to process the large number of students in a uniform and equitable manner.This type of management system is indicative of a(n) ____ structure.

Correct AnswerverifiedShow Answer

A committee created to investigate a major problem or pending decision is called a(n) _____.

Correct AnswerverifiedShow Answer

Regulations and standard operating procedures pretty much guarantee uniformity and support the ____ organizational structure.

Correct AnswerverifiedShow Answer

You observe that a production engineer and a production manager are having a second confrontation about recommendations for the new production system at Cole Manufacturing Company.One way to minimize such conflict is to

Correct AnswerverifiedShow Answer

Generally speaking, a narrow span of management implies that the height of the organization will be ____; a wide span of management implies that the height of the organization will be ____.

Correct AnswerverifiedShow Answer

The various tasks in IBM's manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth seals them together.This is an example of job _____.

Correct AnswerverifiedShow Answer

Each rectangle in an organization chart represents a relationship within the organization.

Correct AnswerverifiedShow Answer

Rockwood International needs to make risky decisions on a daily basis.Therefore, its managers are likely to

Correct AnswerverifiedShow Answer

Why would the decentralization of a firm result from delegation of authority?

Correct AnswerAnswered by ExamLex AIThe decentralization of a firm often res...View AnswerShow Answer

The first step in the organizing process is to

Correct AnswerverifiedShow Answer

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Job rotation is a human resource managem...
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An organization's chain of command is es...
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Generally speaking, a narrow span of management implies that the height of the organization will be ; a wide span of management implies that the height of the organization will be .

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The decentralization of a firm often res...
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