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A large manufacturing company has found that younger employees tend to have fewer medical problems than workers over 40.Therefore, management decided to hire only workers under 40 to reduce company health insurance costs.This is illegal under the _____.


A) Civil Rights Act of 1964
B) Occupational Safety and Health Act
C) Age Discrimination in Employment Act
D) Equal Pay Act
E) Older Workers Equal Employment Opportunity Act

F) A) and D)
G) A) and C)

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Blowfish Fisheries is considering hiring Hispanics to ensure the success of its newest products, blowfish enchiladas.The company expects that the additional cultural viewpoints will provide it with _____.


A) cost advantages
B) a marketing edge
C) minority recruitment advantage
D) cultural diversity
E) a human resource advantage

F) D) and E)
G) B) and C)

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What is the job evaluation process in terms of the wage-structure decision?

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A performance appraisal serves all except which of the following purposes?


A) It lets workers know how well they are doing.
B) It allows the employee to see where he or she ranks against all the other employees in the company.
C) It provides an effective basis for distributing rewards.
D) It lets workers know how they can do better in the future.
E) It helps the organization monitor its employee selection, training, and development activities.

F) C) and D)
G) B) and D)

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____ evaluation methods use some measurable quantity as the basis for assessing performance.


A) Appraisal
B) Judgmental
C) MBA
D) Objective
E) Feedback

F) A) and B)
G) A) and C)

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Job analysis is the list of qualifications required to perform a particular job.

A) True
B) False

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Critics of comparable worth argue that


A) laws should be enacted to assist the market's pricing mechanism.
B) the market has determined the worth of certain female-dominated jobs and laws should not tamper with the pricing mechanism of the market.
C) artificially inflating salaries for female-dominated occupations would bring about equality.
D) states have not enacted laws requiring equal pay for comparable work in government positions.
E) this issue encourages women to keep their low-paying jobs rather than seek higher-paying ones.

F) A) and B)
G) A) and C)

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Ford recently hired twenty employees to work in various departments of the company.On the first day, all twenty had the same orientation and attended the same training and development sessions.They were most likely engaged in what form of training?


A) classroom teaching and lectures
B) role playing
C) conference and seminars
D) on-the-job methods
E) simulations

F) A) and B)
G) B) and C)

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Periodically, employees at Southwest Airlines complete satisfaction surveys that management uses to improve employee job satisfaction.This is an example of _____.


A) job analysis
B) employee relations
C) human resources planning
D) performance appraisal
E) employee communication programs

F) B) and E)
G) D) and E)

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The reduction in the workforce that normally occurs when employees leave a company is called _____.


A) attrition
B) retirement
C) layoff
D) termination
E) reduction

F) A) and D)
G) A) and C)

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Atlas Company pays workers $500 for recommendations that result in a hiring.In two years, the company has hired at least forty people through this program.Atlas Company is fulfilling its employment needs by using ____ as a recruiting source.


A) college campuses
B) employment agencies
C) newspaper ads
D) walk-in applicants
E) employee referrals

F) A) and D)
G) None of the above

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Legislation regarding HRM practices has been passed mainly to


A) promote job safety and to protect the rights of employers.
B) benefit politicians by decreasing unemployment, thus making them look good.
C) put small businesses, that cannot afford to follow all the guidelines and policies set forth by government, out of work.
D) ensure that men and women are paid equally for equal work.
E) protect the rights of employees, promote job safety, and eliminate discrimination in the workplace.

F) A) and B)
G) C) and D)

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_____ is the process of preparing managers and other professionals to assume increased responsibility in both present and future positions.


A) Employee training
B) Job evaluation
C) Performance appraisal
D) Compensation system
E) Skills inventory

F) All of the above
G) None of the above

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A form of compensation whereby the employee receives a predetermined amount of benefit dollars to spend on a benefits package he or she has selected to meet individual needs is called a(n) _____.


A) flexible compensation plan
B) employee benefits plan
C) Social Security account
D) flexible benefits plan
E) optional benefits package

F) All of the above
G) B) and D)

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The city government of St.Louis wants to be certain that its employment tests are appropriate.Therefore, it will be careful to use


A) only personality tests.
B) only OSHA-approved tests.
C) tests approved by the city council, the highest local law-making body.
D) tests that are valid predictors of personality.
E) tests that are valid predictors of on-the-job performance.

F) A) and C)
G) A) and D)

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What is the problem-solving approach to performance feedback interviews?


A) This type of approach allows the employee to give herself her own performance evaluation and to set her own goals while discussing them with her superior.
B) In this type of interview, the employee may come to the superior at any time and ask how she is doing and express any problems she is having so that they might come up with solutions together.
C) This is when the superior has only negative results of a performance appraisal to discuss with her employee.Thus, they spend a great deal of time coming up with solutions to the many problems the employee is having.
D) In this approach, the superior conveys both the good and bad aspects of the appraisal with the employee, and she then offers the employee solutions for the areas needing improvement.
E) In this type of interview, the superior tells the employee what has been right and wrong, she gives the employee a chance to respond, and then they come up with agreed-upon solutions to the problems at hand.

F) A) and B)
G) D) and E)

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Wanda Zarky is paid a specific amount of money for work during a set calendar period, regardless of the actual number of hours worked.This money is called _____.


A) a wage
B) benefits
C) a salary
D) compensation
E) a bonus

F) B) and C)
G) A) and D)

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Because today's employees are better educated, they want greater flexibility and independence, competitive compensation, and a better quality of life.

A) True
B) False

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Mr.Pines thought Ms.Smith was the ideal employee.Smith was an impressive person and attended all social functions of the company.However, during the past year she had trouble meeting sales quotas.Nevertheless, on her performance appraisal, Pines rated Smith as one of the top salespeople.On hearing this, other salespeople complained that Pines must guard against ____ in rating Smith.


A) allowing poor performance on one activity to influence his overall judgment
B) allowing recent performance to be overemphasized
C) discriminating on the basis of gender
D) overemphasizing some issues and underemphasizing others
E) discriminating on the basis of race and age

F) A) and D)
G) A) and B)

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The policies and strategies pertaining to employee compensation comprise a _____.


A) performance appraisal
B) profit-sharing system
C) compensation system
D) wage survey
E) job evaluation

F) D) and E)
G) C) and D)

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