Question 1

____ means giving employees greater involvement in their jobs and the organization's operations by increasing their participation in decision making.

Accepted Answer

A)   Behavior modification
B)   Flextime
C)   Job sharing
D)   Empowerment
E)   Job enlargementF) C) and D)
G) B) and D)

Question 2

Goal-setting theory suggests that employees are more likely to experience a high degree of motivation when management assigns a series of specific goals for the employee to achieve.

Accepted Answer

A) True 
 B)False

Question 3

Part-time work and job sharing provide flexibility but at the expense of reduced benefits compared to full-time employment.

Accepted Answer

A) True 
 B)False

Question 4

Reinforcement theory is based on the premise that behavior that is rewarded is likely to be repeated.

Accepted Answer

A) True 
 B)False

Question 5

A work schedule that allows employees to work ten hours a day for four days instead of eight hours a day for five days is an example of a flextime system.

Accepted Answer

A) True 
 B)False

Question 6

Theory X by Douglas McGregor is generally consistent with which other theory?

Accepted Answer

A)   Taylor's
B)   Herzberg's
C)   Maslow's
D)   Treybig's
E)   Hawthorne'sF) A) and C)
G) B) and E)

Question 7

Lisa loves her work and feels that she is well recognized by her peers and superiors for the work that she does.These motivation factors are ____ for Lisa.

Accepted Answer

A)   satisfiers
B)   encouragers
C)   rewards
D)   bonuses
E)   social fulfillmentF) B) and E)
G) A) and D)

Question 8

When Mary Smith accepted a position with Xerox Corporation in San Francisco, she knew little about what to expect.However, all her fears soon dissolved.One week before she began, she received a thorough orientation to the company, was introduced to her coworkers, was invited to lunch daily, and was encouraged to join a company-sponsored employees' club.Xerox seems to be satisfying Mary's ____ needs.

Accepted Answer

A)   esteem
B)   self-actualization
C)   physiological
D)   social
E)   safetyF) All of the above
G) A) and B)

Question 9

The systematic use of reinforcement to encourage desirable organizational behavior is called _____.

Accepted Answer

A)   behavior modification
B)   replacement theory
C)   equity theory
D)   expectancy theory
E)   reinforcement theoryF) B) and D)
G) B) and E)

Question 10

Mary Jo Lee received a special cash award for her perfect attendance record over the past two years.By giving this reward, this company is practicing

Accepted Answer

A)   continual, repetitive reinforcement.
B)   positive reinforcement.
C)   negative reinforcement.
D)   extinction.
E)   disciplinary reinforcement.F) All of the above
G) D) and E)

Question 11

In the first set of Hawthorne experiments dealing with lighting, the main conclusion was that

Accepted Answer

A)   the pressure of social acceptance affects production.
B)   a sense of involvement affects production.
C)   variations in lighting affect production.
D)   the piece-rate method affects production.
E)   only the amount of pay affects production.F) C) and D)
G) B) and E)

Question 12

Chad's boss demoted him when he did not meet his sales goal for the month.This action indicates the use of _____.

Accepted Answer

A)   positive reinforcement
B)   negative reinforcement
C)   dismissal
D)   punishment
E)   extinctionF) A) and B)
G) A) and D)

Question 13

The need for self-actualization concerns an employee's desire for

Accepted Answer

A)   safety.
B)   survival.
C)   a sense of belonging.
D)   self-worth.
E)   becoming the best there is.F) None of the above
G) B) and D)

Question 14

Sleep relates most directly to which level of need?

Accepted Answer

A)   esteem
B)   self-actualization
C)   physiological
D)   social
E)   safetyF) C) and E)
G) B) and D)

Question 15

Theory Y is most suitable in a work situation in which workers are

Accepted Answer

A)   in need of close supervision.
B)   just beginning to learn their jobs.
C)   highly motivated.
D)   unskilled.
E)   None of the above are correct.F) A) and D)
G) D) and E)

Question 16

A growing number of companies are organizing their workforces into teams.

Accepted Answer

A) True 
 B)False

Question 17

Maslow's hierarchy of needs includes psychological needs, safety needs, social needs, security needs, and self-importance needs.

Accepted Answer

A) True 
 B)False

Question 18

Employee ownership is a situation in which

Accepted Answer

A)   employees take much pride in their work and make decisions as though they owned the company.
B)   employees actually buy a franchise, own it, and operate it on funds borrowed from the company.
C)   employees own shares of stock in the company.
D)   only employees own the stock of the company for which they work.
E)   employees receive money to purchase stock in the company.F) A) and E)
G) D) and E)

Question 19

The concepts of Theory X and Theory Y were advanced by _____.

Accepted Answer

A)   Douglas McGregor
B)   Abraham Maslow
C)   Frederick Herzberg
D)   Frederick W.Taylor
E)   William OuchiF) A) and E)
G) A) and D)

Question 20

If Dow Chemical were to emphasize achievement, recognition, responsibility, and advancement for its employees, it would be emphasizing _____.

Accepted Answer

A)   the soldiering method
B)   Theory X over Theory Y
C)   motivation factors
D)   mainly dissatisfiers
E)   hygiene factorsF) B) and E)
G) A) and B)

Exam 10: Motivating and Satisfying Employees and Teams

Part-time work and job sharing provide flexibility but at the expense of reduced benefits compared to full-time employment.

Correct Answer
verified

Theory Y is most suitable in a work situation in which workers are

Correct Answer
verified

A work schedule that allows employees to work ten hours a day for four days instead of eight hours a day for five days is an example of a flextime system.

Correct Answer
verified

Lisa loves her work and feels that she is well recognized by her peers and superiors for the work that she does.These motivation factors are ____ for Lisa.

Correct Answer
verified

The need for self-actualization concerns an employee's desire for

Correct Answer
verified

A growing number of companies are organizing their workforces into teams.

Correct Answer
verified

Maslow's hierarchy of needs includes psychological needs, safety needs, social needs, security needs, and self-importance needs.

Correct Answer
verified

Employee ownership is a situation in which

Correct Answer
verified

The systematic use of reinforcement to encourage desirable organizational behavior is called _____.

Correct Answer
verified

Theory X by Douglas McGregor is generally consistent with which other theory?

Correct Answer
verified

Correct Answer
verified

In the first set of Hawthorne experiments dealing with lighting, the main conclusion was that

Correct Answer
verified

____ means giving employees greater involvement in their jobs and the organization's operations by increasing their participation in decision making.

Correct Answer
verified

The concepts of Theory X and Theory Y were advanced by _____.

Correct Answer
verified

Reinforcement theory is based on the premise that behavior that is rewarded is likely to be repeated.

Correct Answer
verified

If Dow Chemical were to emphasize achievement, recognition, responsibility, and advancement for its employees, it would be emphasizing _____.

Correct Answer
verified

Chad's boss demoted him when he did not meet his sales goal for the month.This action indicates the use of _____.

Correct Answer
verified

Goal-setting theory suggests that employees are more likely to experience a high degree of motivation when management assigns a series of specific goals for the employee to achieve.

Correct Answer
verified

Sleep relates most directly to which level of need?

Correct Answer
verified

Mary Jo Lee received a special cash award for her perfect attendance record over the past two years.By giving this reward, this company is practicing

Correct Answer
verified

Exam 10: Motivating and Satisfying Employees and Teams

Part-time work and job sharing provide flexibility but at the expense of reduced benefits compared to full-time employment.

Correct AnswerverifiedShow Answer

Theory Y is most suitable in a work situation in which workers are

Correct AnswerverifiedShow Answer

A work schedule that allows employees to work ten hours a day for four days instead of eight hours a day for five days is an example of a flextime system.

Correct AnswerverifiedShow Answer

Lisa loves her work and feels that she is well recognized by her peers and superiors for the work that she does.These motivation factors are ____ for Lisa.

Correct AnswerverifiedShow Answer

The need for self-actualization concerns an employee's desire for

Correct AnswerverifiedShow Answer

A growing number of companies are organizing their workforces into teams.

Correct AnswerverifiedShow Answer

Maslow's hierarchy of needs includes psychological needs, safety needs, social needs, security needs, and self-importance needs.

Correct AnswerverifiedShow Answer

Employee ownership is a situation in which

Correct AnswerverifiedShow Answer

The systematic use of reinforcement to encourage desirable organizational behavior is called _____.

Correct AnswerverifiedShow Answer

Theory X by Douglas McGregor is generally consistent with which other theory?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the first set of Hawthorne experiments dealing with lighting, the main conclusion was that

Correct AnswerverifiedShow Answer

____ means giving employees greater involvement in their jobs and the organization's operations by increasing their participation in decision making.

Correct AnswerverifiedShow Answer

The concepts of Theory X and Theory Y were advanced by _____.

Correct AnswerverifiedShow Answer

Reinforcement theory is based on the premise that behavior that is rewarded is likely to be repeated.

Correct AnswerverifiedShow Answer

If Dow Chemical were to emphasize achievement, recognition, responsibility, and advancement for its employees, it would be emphasizing _____.

Correct AnswerverifiedShow Answer

Chad's boss demoted him when he did not meet his sales goal for the month.This action indicates the use of _____.

Correct AnswerverifiedShow Answer

Goal-setting theory suggests that employees are more likely to experience a high degree of motivation when management assigns a series of specific goals for the employee to achieve.

Correct AnswerverifiedShow Answer

Sleep relates most directly to which level of need?

Correct AnswerverifiedShow Answer

Mary Jo Lee received a special cash award for her perfect attendance record over the past two years.By giving this reward, this company is practicing

Correct AnswerverifiedShow Answer

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