Question 1

A manager with few subordinates is said to have a

Accepted Answer

A)   narrow span of control.
B)   flat organisational structure.
C)   managerial hierarchy.
D)   matrix structure.
E)   wide span of control.F) A) and C)
G) B) and C)

Question 2

Personal rather than formal relationships among employees are known as the

Accepted Answer

A)   span of management.
B)   chain of command.
C)   informal organisation.
D)   bureaucratic structure.
E)   grapevine.F) A) and B)
G) C) and D)

Question 3

Committees are necessary in an organisation but do not offer any advantages over individual decisions and actions.

Accepted Answer

A) True 
 B)False

Question 4

Many organisations today are moving toward a(n)  ____ organisation in an effort to get decisions made more quickly and action plans implemented more rapidly.

Accepted Answer

A)   Taller
B)   Wider
C)   Flatter
D)   narrower
E)   efficientF) B) and C)
G) A) and C)

Question 5

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company.The top managers should

Accepted Answer

A)   decentralise decision-making authority.
B)   appoint lawyers to make business decisions.
C)   train first-line managers to make these decisions.
D)   exercise centralised decision-making authority.
E)   consult investors when making important daily decisions.F) A) and B)
G) A) and C)

Question 6

A consulting manager at SAP has a very wide span of control.This is probably because the

Accepted Answer

A)   firm has a very loose, informal organisational structure.
B)   consulting manager has a low level of accountability.
C)   consulting manager is expected to delegate authority.
D)   manager's subordinates aren't given much responsibility.
E)   manager and his or her subordinates are very competent.F) A) and D)
G) C) and E)

Question 7

A benefit of job specialisation is that it

Accepted Answer

A)   is more difficult to design equipment.
B)   is easier to train new employees.
C)   is more time-consuming to change from one operation to another.
D)   eliminates boredom.
E)   enriches the job.F) B) and C)
G) All of the above

Question 8

Mark left his position as a manager of a Target store after two years.He complained of being burned out from having to fulfill too many roles and tasks for one position.Mark probably never learned to use the tool of

Accepted Answer

A)   segmentation.
B)   decentralisation.
C)   control.
D)   delegation.
E)   centralisation.F) B) and E)
G) All of the above

Question 9

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

Accepted Answer

A)   Network
B)   Formal
C)   Matrix
D)   Informal
E)   LineF) C) and D)
G) None of the above

Question 10

Ford Motor Company's marketing department has recently been restructured to implement a brand management strategy.This is an example of departmentalisation by product.

Accepted Answer

A) True 
 B)False

Question 11

An organisation in which management consciously attempts to spread authority to the lower organisational levels is said to be centralised.

Accepted Answer

A) True 
 B)False

Question 12

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Accepted Answer

A) True 
 B)False

Question 13

Although departmentalisation may be determined within an organisation on the basis of one criterion, such as location, most organisations find ____ to be a more efficient means of conducting business.

Accepted Answer

A)   Decentralisation
B)   more than one basis for departmentalisation
C)   delegation of authority
D)   Centralisation
E)   managerial decision makingF) All of the above
G) None of the above

Question 14

Boss Queen, Inc.(BQI) 
Boss Queen, Inc.(BQI)  is a business-clothing store for professional women.The owner of the company has designed the business so that she hardly ever has to be there.There are many departmental managers who hold a lot of responsibility.While they are organised separately by department, each manager knows enough about the other departments to be able to fill in at any time.The department managers also delegate a lot of work further down to their employees as a way to empower them.The owner even delegates store-management responsibilities to a different department manager each month.Even though certain people are delegated certain tasks, everyone pitches in, so it is sometimes hard to tell who is really in charge.
The employees are so comfortable with each other that many go out and participate in activities together on the weekends, even when they are not working.However, the owner realises that she does not want to participate in these events because she does not want to seem that she is favouring certain people over others.
-Refer to Boss Queen, Inc.BQI can best be described as a(n)  ____ organisation.

Accepted Answer

A)   span of management
B)   decentralised
C)   ad hoc
D)   centralised
E)   autocraticF) All of the above
G) A) and B)

Question 15

An informal communications network is known as a

Accepted Answer

A)   memo.
B)   company newspaper.
C)   chain of command.
D)   grapevine.
E)   bulletin board.F) A) and B)
G) D) and E)

Question 16

In an organisation with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Accepted Answer

A)   flat organisational width and wide height span
B)   narrow span of control and tall organisational height
C)   flat organisational height and a wide span of control
D)   wide span of control and a tall organisational height
E)   narrow span of control and flat organisational heightF) All of the above
G) B) and D)

Question 17

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organisation.This is called

Accepted Answer

A)   job trading.
B)   specialisation.
C)   departmentalisation by function.
D)   job enlargement.
E)   job rotation.F) A) and B)
G) B) and D)

Question 18

Executives from several departments at Ford Motor Company were brought together more than a decade ago to discuss the advantages and disadvantages of acquiring Jaguar.This type of committee is known as a(n)

Accepted Answer

A)   task force.
B)   standing committee.
C)   liaison committee.
D)   ad hoc committee.
E)   matrix team.F) C) and D)
G) A) and E)

Question 19

Staff managers are part of the chain of command of an organisation.

Accepted Answer

A) True 
 B)False

Question 20

Distinguishing between positions with direct authority and those that are support positions establishes an organisation's

Accepted Answer

A)   chain of command.
B)   span of management.
C)   degree of centralisation or decentralisation.
D)   nature and degree of departmentalisation.
E)   degree of specialisation.F) C) and D)
G) All of the above

Exam 7: Flexibility Within the Organisation

Executives from several departments at Ford Motor Company were brought together more than a decade ago to discuss the advantages and disadvantages of acquiring Jaguar.This type of committee is known as a(n)

Correct Answer
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Correct Answer
verified

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company.The top managers should

Correct Answer
verified

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organisation.This is called

Correct Answer
verified

A consulting manager at SAP has a very wide span of control.This is probably because the

Correct Answer
verified

Committees are necessary in an organisation but do not offer any advantages over individual decisions and actions.

Correct Answer
verified

A benefit of job specialisation is that it

Correct Answer
verified

In an organisation with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Correct Answer
verified

Many organisations today are moving toward a(n) ____ organisation in an effort to get decisions made more quickly and action plans implemented more rapidly.

Correct Answer
verified

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Correct Answer
verified

Ford Motor Company's marketing department has recently been restructured to implement a brand management strategy.This is an example of departmentalisation by product.

Correct Answer
verified

Distinguishing between positions with direct authority and those that are support positions establishes an organisation's

Correct Answer
verified

Staff managers are part of the chain of command of an organisation.

Correct Answer
verified

An organisation in which management consciously attempts to spread authority to the lower organisational levels is said to be centralised.

Correct Answer
verified

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

Correct Answer
verified

Personal rather than formal relationships among employees are known as the

Correct Answer
verified

Although departmentalisation may be determined within an organisation on the basis of one criterion, such as location, most organisations find ____ to be a more efficient means of conducting business.

Correct Answer
verified

An informal communications network is known as a

Correct Answer
verified

Mark left his position as a manager of a Target store after two years.He complained of being burned out from having to fulfill too many roles and tasks for one position.Mark probably never learned to use the tool of

Correct Answer
verified

A manager with few subordinates is said to have a

Correct Answer
verified

Exam 7: Flexibility Within the Organisation

Executives from several departments at Ford Motor Company were brought together more than a decade ago to discuss the advantages and disadvantages of acquiring Jaguar.This type of committee is known as a(n)

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company.The top managers should

Correct AnswerverifiedShow Answer

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organisation.This is called

Correct AnswerverifiedShow Answer

A consulting manager at SAP has a very wide span of control.This is probably because the

Correct AnswerverifiedShow Answer

Committees are necessary in an organisation but do not offer any advantages over individual decisions and actions.

Correct AnswerverifiedShow Answer

A benefit of job specialisation is that it

Correct AnswerverifiedShow Answer

In an organisation with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Correct AnswerverifiedShow Answer

Many organisations today are moving toward a(n) ____ organisation in an effort to get decisions made more quickly and action plans implemented more rapidly.

Correct AnswerverifiedShow Answer

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Correct AnswerverifiedShow Answer

Ford Motor Company's marketing department has recently been restructured to implement a brand management strategy.This is an example of departmentalisation by product.

Correct AnswerverifiedShow Answer

Distinguishing between positions with direct authority and those that are support positions establishes an organisation's

Correct AnswerverifiedShow Answer

Staff managers are part of the chain of command of an organisation.

Correct AnswerverifiedShow Answer

An organisation in which management consciously attempts to spread authority to the lower organisational levels is said to be centralised.

Correct AnswerverifiedShow Answer

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

Correct AnswerverifiedShow Answer

Personal rather than formal relationships among employees are known as the

Correct AnswerverifiedShow Answer

Although departmentalisation may be determined within an organisation on the basis of one criterion, such as location, most organisations find ____ to be a more efficient means of conducting business.

Correct AnswerverifiedShow Answer

An informal communications network is known as a

Correct AnswerverifiedShow Answer

Mark left his position as a manager of a Target store after two years.He complained of being burned out from having to fulfill too many roles and tasks for one position.Mark probably never learned to use the tool of

Correct AnswerverifiedShow Answer

A manager with few subordinates is said to have a

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
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Correct Answer
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