Question 1

When a functional structure is combined with a project structure, the resulting structure is called a(n)  ____ structure.

Accepted Answer

A)   line-and-staff
B)   network
C)   integrated
D)   matrix
E)   hybridF) A) and E)
G) D) and E)

Question 2

Dramatic Expressions
Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centres.Wanda is the CEO of the company.She feels that there is not enough specialisation within the company and wants to organise the business in a different way.Wanda thinks that the company would be more effective if it were to switch to a new way of organisation.For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centres, and so on.
Another issue that Wanda wants to resolve is that of delegation.She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.
-Refer to Dramatic Expressions.What type of departmentalisation does Wanda want to switch to?

Accepted Answer

A)   By function
B)   By product
C)   By location
D)   By customer
E)   By responsibilityF) A) and C)
G) C) and D)

Question 3

Vice president, marketing-Regional sales manager-District manager-Sales supervisor represents a(n)

Accepted Answer

A)   organisation chart.
B)   command hierarchy.
C)   corporate organisation.
D)   chain of command.
E)   departmentalisation.F) B) and C)
G) A) and B)

Question 4

Adam Smith, author of The Wealth of Nations, is widely credited with being the first person to emphasise the power of specialisation.

Accepted Answer

A) True 
 B)False

Question 5

A supervisor may delegate all accountability to subordinates.

Accepted Answer

A) True 
 B)False

Question 6

Grouping the UK into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalisation by

Accepted Answer

A)   location.
B)   customer.
C)   function.
D)   product.
E)   task.F) A) and B)
G) A) and E)

Question 7

Since Sears operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores.This indicates that top leaders at Sears

Accepted Answer

A)   centralise decision making.
B)   deemphasise lower-level management training.
C)   control their managers tightly.
D)   deemphasise lower-level management accountability.
E)   decentralise authority.F) B) and D)
G) B) and E)

Question 8

The number of layers, or levels, in a firm is referred to as the firm's

Accepted Answer

A)   organissational structure.
B)   managerial hierarchy.
C)   cluster structure.
D)   organisational height.
E)   bureaucratic structure.F) B) and C)
G) A) and D)

Question 9

Which of the following is not one of the four basic forms of organisational structure?

Accepted Answer

A)   Informal
B)   Network
C)   Line
D)   Line-and-staff
E)   MatrixF) All of the above
G) B) and E)

Question 10

The human resource manager of one of Hershey Foods' production facilities has been noticing an increase in absenteeism among assembly-line workers in the chocolate bar plant.Switching to a job rotation system would probably significantly decrease the amount of absenteeism.

Accepted Answer

A) True 
 B)False

Question 11

Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales.This group is a

Accepted Answer

A)   standing committee.
B)   task force.
C)   special project team.
D)   cross-functional team.
E)   multifaceted work group.F) A) and B)
G) D) and E)

Question 12

Rockwood International needs to make risky decisions on a daily basis.Therefore, its managers are likely to

Accepted Answer

A)   centralise decision making.
B)   let lower-level managers make important decisions.
C)   train lower-level managers to make more decisions.
D)   decentralise authority.
E)   centralise rare skills.F) B) and E)
G) A) and C)

Question 13

A(n)  ____ has been appointed to investigate the pending merger of your company and the Tandy Corporation.

Accepted Answer

A)   standing committee
B)   task force
C)   standing force
D)   ad hoc committee
E)   grievance committeeF) A) and B)
G) All of the above

Question 14

Zyquila is a manager in an organisation where a great deal of interaction is required between herself and her workers and new problems arise frequently.Zyquila is likely to have

Accepted Answer

A)   a wide span of management.
B)   little authority to delegate.
C)   decentralised power.
D)   departmentalisation by consumer.
E)   a narrow span of control.F) A) and C)
G) A) and B)

Question 15

Which of the following is a disadvantage of departmentalisation by function?

Accepted Answer

A)   Supervision is very difficult because workers are involved in different types of activities.
B)   This method tends to emphasise the department rather than the organisation as a whole.
C)   It causes duplication of the same specialised activities throughout the organisation.
D)   This method requires an extremely large administrative staff.
E)   Coordination is very complex because of the way job duties are distributed.F) B) and C)
G) A) and E)

Question 16

Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.

Accepted Answer

A) True 
 B)False

Question 17

Susan was given the responsibility for chairing a campus committee.To complete the delegation process, she should be given the ____ to carry out this responsibility.

Accepted Answer

A)   duty
B)   subordinates
C)   authority
D)   skills
E)   salaryF) None of the above
G) C) and E)

Question 18

Functional authority allows line managers to make decisions and issue directive relating to the goals of the organisation.

Accepted Answer

A) True 
 B)False

Question 19

Human resources is a(n)  ____ type of job, so it does not fit directly into the chain of command.

Accepted Answer

A)   line
B)   staff
C)   advisory
D)   top management
E)   authoritativeF) A) and D)
G) A) and E)

Question 20

Probably the most obvious advantage of a matrix structure is that of

Accepted Answer

A)   added flexibility.
B)   improved motivation.
C)   improved communication within the organisation.
D)   more personal growth and development of employees.
E)   lower salary expenses; because people are doing more work, the organisation does not need to hire as many people.F) A) and B)
G) C) and E)

Exam 7: Flexibility Within the Organisation

Vice president, marketing-Regional sales manager-District manager-Sales supervisor represents a(n)

Correct Answer
verified

A supervisor may delegate all accountability to subordinates.

Correct Answer
verified

Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales.This group is a

Correct Answer
verified

Human resources is a(n) ____ type of job, so it does not fit directly into the chain of command.

Correct Answer
verified

Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.

Correct Answer
verified

The number of layers, or levels, in a firm is referred to as the firm's

Correct Answer
verified

Grouping the UK into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalisation by

Correct Answer
verified

Correct Answer
verified

Which of the following is not one of the four basic forms of organisational structure?

Correct Answer
verified

Which of the following is a disadvantage of departmentalisation by function?

Correct Answer
verified

Zyquila is a manager in an organisation where a great deal of interaction is required between herself and her workers and new problems arise frequently.Zyquila is likely to have

Correct Answer
verified

A(n) ____ has been appointed to investigate the pending merger of your company and the Tandy Corporation.

Correct Answer
verified

The human resource manager of one of Hershey Foods' production facilities has been noticing an increase in absenteeism among assembly-line workers in the chocolate bar plant.Switching to a job rotation system would probably significantly decrease the amount of absenteeism.

Correct Answer
verified

Functional authority allows line managers to make decisions and issue directive relating to the goals of the organisation.

Correct Answer
verified

When a functional structure is combined with a project structure, the resulting structure is called a(n) ____ structure.

Correct Answer
verified

Adam Smith, author of The Wealth of Nations, is widely credited with being the first person to emphasise the power of specialisation.

Correct Answer
verified

Since Sears operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores.This indicates that top leaders at Sears

Correct Answer
verified

Probably the most obvious advantage of a matrix structure is that of

Correct Answer
verified

Rockwood International needs to make risky decisions on a daily basis.Therefore, its managers are likely to

Correct Answer
verified

Susan was given the responsibility for chairing a campus committee.To complete the delegation process, she should be given the ____ to carry out this responsibility.

Correct Answer
verified

Exam 7: Flexibility Within the Organisation

Vice president, marketing-Regional sales manager-District manager-Sales supervisor represents a(n)

Correct AnswerverifiedShow Answer

A supervisor may delegate all accountability to subordinates.

Correct AnswerverifiedShow Answer

Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales.This group is a

Correct AnswerverifiedShow Answer

Human resources is a(n) ____ type of job, so it does not fit directly into the chain of command.

Correct AnswerverifiedShow Answer

Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.

Correct AnswerverifiedShow Answer

The number of layers, or levels, in a firm is referred to as the firm's

Correct AnswerverifiedShow Answer

Grouping the UK into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalisation by

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is not one of the four basic forms of organisational structure?

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of departmentalisation by function?

Correct AnswerverifiedShow Answer

Zyquila is a manager in an organisation where a great deal of interaction is required between herself and her workers and new problems arise frequently.Zyquila is likely to have

Correct AnswerverifiedShow Answer

A(n) ____ has been appointed to investigate the pending merger of your company and the Tandy Corporation.

Correct AnswerverifiedShow Answer

The human resource manager of one of Hershey Foods' production facilities has been noticing an increase in absenteeism among assembly-line workers in the chocolate bar plant.Switching to a job rotation system would probably significantly decrease the amount of absenteeism.

Correct AnswerverifiedShow Answer

Functional authority allows line managers to make decisions and issue directive relating to the goals of the organisation.

Correct AnswerverifiedShow Answer

When a functional structure is combined with a project structure, the resulting structure is called a(n) ____ structure.

Correct AnswerverifiedShow Answer

Adam Smith, author of The Wealth of Nations, is widely credited with being the first person to emphasise the power of specialisation.

Correct AnswerverifiedShow Answer

Since Sears operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores.This indicates that top leaders at Sears

Correct AnswerverifiedShow Answer

Probably the most obvious advantage of a matrix structure is that of

Correct AnswerverifiedShow Answer

Rockwood International needs to make risky decisions on a daily basis.Therefore, its managers are likely to

Correct AnswerverifiedShow Answer

Susan was given the responsibility for chairing a campus committee.To complete the delegation process, she should be given the ____ to carry out this responsibility.

Correct AnswerverifiedShow Answer

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