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From the 1970s to the present time, the primary role of business technology has:


A) always been to provide businesses with necessary financial information.
B) always been to provide better customer service.
C) changed from providing better customer service to improving employee productivity.
D) changed from supporting business to providing new ways of doing business.

E) C) and D)
F) B) and D)

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Internet2 runs more than 22,000 times faster than today's public infrastructure.

A) True
B) False

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What is the key difference between an intranet and an extranet? Why might a firm use a virtual private network instead of an extranet?

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An intranet is a companywide network, cl...

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Initially, the very-high-speed Internet2 network service was set up to connect government supercomputer centers with a select group of universities.

A) True
B) False

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A firm would be most likely to establish an enterprise portal if it wanted to:


A) prevent outsiders from using its information network.
B) allow users to access different areas of its network depending on their relationship to the firm.
C) prevent viruses from being downloaded from the company's website.
D) search for hidden patterns and unknown relationships among data stored in different information systems.

E) All of the above
F) B) and D)

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___________ looks for hidden patterns and unknown relationships among the data a firm has accumulated.


A) Tracking software
B) Econometric analysis
C) Data mining
D) Data parsing

E) C) and D)
F) All of the above

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Bandwidth is the term used to describe the rate at which data flows through the Internet.

A) True
B) False

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Information is data that has been processed and organized so that it can be used for managerial decision making.

A) True
B) False

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A firm would consider establishing a virtual private network if it wanted to:


A) prevent people who are not employees from being able to access its network.
B) set up a secure network connection with another firm for a short period of time.
C) obtain a broadband connection to the Internet.
D) simulate a network before it became operational in order to identify any security leaks.

E) A) and D)
F) B) and C)

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One of the most revolutionary impacts computer technology has had on business has been to:


A) allow employees of organizations to do much of their work at home and on the road.
B) increase the number of layers of management.
C) replace human creativity with artificial creativity.
D) make it easier for businesses to keep proprietary information safe and secure.

E) A) and B)
F) A) and C)

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A(n) ____________ is a private data network that creates secure connections over regular Internet lines.


A) extranet
B) secured common linkage network
C) virtual private network
D) monitored network system

E) B) and D)
F) B) and C)

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A major reason for the creation of Internet2 was that private businesses wanted to establish a network that was free from government regulation.

A) True
B) False

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The ability of the Critical Infrastructure Protection Board to achieve its mission depends crucially on:


A) convincing corporations to adopt the more secure Internet2 technology.
B) finding ways to create artificially intelligent monitors of electronic communications.
C) convincing information managers in the private sector to report problems such as hacker attacks and viruses to the government.
D) developing a new wireless technology that provides better data encryption.

E) B) and C)
F) None of the above

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Websites often send cookies to a user's computer that are saved on the computer's hard drive.

A) True
B) False

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The first step a manager should take to cope with information overload is to:


A) obtain a good database management system and use it to organize information more efficiently.
B) hire a qualified information systems analyst.
C) identify four or five key goals, and eliminate information that is not related to those goals.
D) purchase more sophisticated hardware that can process and store information more efficiently.

E) B) and D)
F) C) and D)

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Lernital University is connected to Internet2, and several professors in its school of engineering are engaged in a research project that makes extremely heavy use of the bandwidth this connection provides. In fact, the engineering professors would like to get even more bandwidth. Given the way its designers set up Internet2, the researchers at Lernital:


A) are out of luck. One drawback of Internet2 is that, unlike the regular Internet, the technology of Internet2 can allocate only a fixed amount of bandwidth to each user.
B) may be able to obtain more bandwidth, but only if the university is willing to pay for it.
C) must petition the Internet2 Usage Committee and obtain approval.
D) can install a simple bandwidth amplification card in each computer that compresses data, thus allowing it to flow more rapidly.

E) All of the above
F) A) and B)

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Transaction data gathered at the point of sale is known as:


A) physical-world observations.
B) business process information.
C) public data.
D) personal preference data.

E) A) and B)
F) All of the above

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It is illegal for companies to scan e-mails written by their employees at work unless the employees have given permission in advance or the firm has received approval from a federal judge.

A) True
B) False

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Kent Uchi is the CIO for a major corporation. Kent's job will require him to have an extensive knowledge of the hardware and software his company uses, but he will seldom be concerned about the methods and procedures used by specific departments.

A) True
B) False

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The main purpose of an intranet is to allow a company to keep in close contact with its customers.

A) True
B) False

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