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Which of the following is not one of the elements of the balanced scorecard?


A) strategic initiatives
B) cost system
C) performance targets
D) strategy maps

E) C) and D)
F) All of the above

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Which of the following is not an eco-efficiency measure?


A) energy efficiency
B) fuel efficiency
C) material price efficiency
D) waste efficiency

E) B) and C)
F) A) and C)

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Match the following descriptions with the correct term (a-c). -Financial, internal processes, learning and growth, customer A)Leading indicator B)Lagging indicator C)BSC performance perspectives

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Which of the following statements about corporate social responsibility (CSR) is false?


A) CSR describes the efforts of companies to take responsibility for the impact their operations have on society.
B) CSR describes the efforts of companies to take responsibility for improving social well-being within and outside of the firm.
C) Companies are taking a more active role in recent years in focusing and reporting on their own CSR initiatives.
D) CSR activities may include waste and pollution minimization but do not include agricultural initiatives within farming and ranching.

E) B) and C)
F) None of the above

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List the four basic performance perspectives used in the balanced scorecard.

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financial, internal ...

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Describe how sustainability efforts relate to CSR activities.

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When CSR activities involve ensuring the...

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The index developed to help assess a company's sustainability efforts is the


A) Dow Jones Sustainability Index
B) United Nations Sustainability and Human Development Index
C) SEC Sustainability Index
D) World Bank Index

E) B) and D)
F) C) and D)

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AnaCarolina and Jaco, accountants for Duke Manufacturing, are tasked with determining appropriate performance metrics for the financial perspective of Duke's balanced scorecard. Which of the following is the best metric for this situation?


A) return on investment
B) operating throughout
C) material price variance
D) customer satisfaction rating

E) A) and D)
F) B) and C)

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Briefly explain the role of a strategy map in the balanced scorecard.

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Strategy maps show the expecte...

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Managers can use CSR and sustainability information as important feedback to guide decision making in a variety of areas. Which of the following areas is least likely to be impacted by this feedback?


A) strategic and operational areas
B) FASB compliance with U.S. GAAP
C) cost control decisions
D) resource allocation decisions

E) All of the above
F) None of the above

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