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When workers are a part of a team their compensation should be:


A) based strictly on the achievements of their team in order to encourage teamwork and cooperation.
B) based strictly on their individual performance in order to encourage each worker to exert his or her maximum effort.
C) a stated wage or salary that is not based on either team or individual performance,because it is very difficult to measure individual performance in a team environment.
D) based on team performance,with additional rewards for those workers who make outstanding individual contributions.

E) B) and C)
F) A) and C)

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A performance appraisal provides an opportunity for employees to make suggestions about how a particular task could be better performed.

A) True
B) False

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Which of the following statements about telecommuting is most accurate?


A) Telecommuting offers big advantages for many workers,but is likely to increase costs for employers significantly.
B) Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks,but this freedom and flexibility can create problems for some workers.
C) Although home-based work may become very popular in the future,only a small percentage of workers currently work at home on a regular basis.
D) Home-based work tends to increase the productivity of almost all workers,since people tend to be more productive when they are comfortable and can work flexible hours.

E) None of the above
F) A) and C)

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A job specification is a statement of the job itself,while a job description is a statement about the person who does the job.

A) True
B) False

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introduces new employees to the organization,their fellow workers,their supervisors,and to the policies,practices,and objectives of the firm.


A) Employee initiation
B) Vestibule training
C) Job specification
D) Employee orientation

E) A) and B)
F) B) and C)

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_______ is a popular form of distance learning.


A) Role playing
B) Job rotation
C) Vestibule training
D) Online training

E) All of the above
F) C) and D)

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The human resource function has become so critical that it is now a concern of all managers.

A) True
B) False

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The Equal Employment Act tries to "right past wrongs" by increasing opportunities for:


A) white men.
B) immigrants.
C) minorities and women.
D) young workers.

E) A) and B)
F) A) and C)

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Randy Waller is in his early sixties.A few years ago he had planned to retire by the time he was sixty,but when the time came he decided to continue working.In fact,not only is Randy still working,he has put any plans to retire on hold for at least several years.Randy's decision to keep working into his late sixties is unusual in today's labour market.

A) True
B) False

Correct Answer

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The first step in the performance appraisal process is to:


A) meet with employees and discuss the overall objectives of the firm.
B) perform a human resource inventory.
C) analyze the jobs to see what tasks must be performed.
D) establish performance standards.

E) C) and D)
F) A) and D)

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workers have a higher skill level than their current job requires.


A) Structurally unemployed
B) Frictionally unemployed
C) Underemployed
D) Contingent

E) All of the above
F) C) and D)

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A corporate manager who supervises,coaches and guides selected lower-level employees is called a mentee.

A) True
B) False

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The cost of recruiting,processing,and training a new entry level employee is significant,and sometimes exceeds that annual salary earned by the employee.

A) True
B) False

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Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

A) True
B) False

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An effective performance appraisal system provides a way for the company to satisfy legal conditions concerning promotions,compensation,and policies.

A) True
B) False

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Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

A) True
B) False

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A fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount is known as a soft benefit plan.

A) True
B) False

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John Whitney believes that companies should set pay at market levels or better.

A) True
B) False

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Employers must act in accordance with the legal rights of their employees,or risk what?


A) Employment equity
B) Employee transfers
C) Management dissatisfaction
D) Court cases

E) All of the above
F) None of the above

Correct Answer

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Equal pay for work of equal value is known as pay equity.

A) True
B) False

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