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Small firms often rely on non-price competition when competing against larger firms.

A) True
B) False

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Successful firms coordinate pricing objectives and strategies with decisions regarding product design,packaging,branding,distribution,and promotion.

A) True
B) False

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Brand managers are responsible for the marketing of a product after it has been developed and a clear promotional message identified.

A) True
B) False

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The formula for break-even analysis includes all of the following components except :


A) total fixed costs.
B) variable cost per unit of output.
C) total sales revenue.
D) forecasted cash requirements.

E) B) and C)
F) A) and D)

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Either reducing fixed or variable costs will reduce the break-even point.

A) True
B) False

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Creating a blog is a great way to interact with customers.

A) True
B) False

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One way firms can gain a competitive advantage without relying on low prices is by developing close,friendly relationships with their customers.

A) True
B) False

Correct Answer

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Target costing is a cost-based pricing strategy.

A) True
B) False

Correct Answer

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Sav-U-More Grocery Store sells a wide range of foods and household supplies to households in Miller's Creek,a suburb of a large city.The store advertises that its prices are much lower than the prices charged by larger supermarket chains in the area.This low price approach means that Sav-U-More is a classic example of a merchant wholesaler.

A) True
B) False

Correct Answer

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Budd's Floral Shoppe is located in a large town that has several other florists.The owner,Rose Budd,is likely to find that the presence of many larger competitors means that the only way she can survive is to charge rock bottom prices.

A) True
B) False

Correct Answer

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All of the following are benefits of a brand name for a buyer except :


A) prestige.
B) quality assurance.
C) help in promotional efforts.
D) reduced search time.

E) A) and B)
F) A) and C)

Correct Answer

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Many products are promoted by emphasizing their benefits,rather than setting the price lower than that of competitive goods.This emphasis on the product's benefits illustrates a(n) ______strategy.


A) bundled package
B) industry leader
C) penetration
D) non-price competition

E) B) and D)
F) B) and C)

Correct Answer

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For small businesses,product differentiation:


A) can be an important strategy to gain market share.
B) is more difficult than it is for larger firms because of the high cost of product research and development.
C) is less important than it is for big firms with multiple product lines.
D) usually concentrates on the pricing component of the total product offer.

E) B) and C)
F) A) and B)

Correct Answer

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SneezeNoMore markets a group of similar products for people suffering from the common cold.The products in this line are sold under the brand name SneezeNoMore.The products differ mainly in the strength of the dosage and in whether they also contain additional medications to help the consumer sleep.As an employee of SneezeNoMore,Jill is responsible for the marketing mix for the company's products.She is also involved in any major decisions concerning the development of new products that will be included in this product line.Jill serves as a:


A) product line specialist.
B) brand manager.
C) target market manager.
D) market mix specialist.

E) A) and B)
F) B) and C)

Correct Answer

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Competition-based pricing is a strategy based on what all the other competitors are doing.

A) True
B) False

Correct Answer

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The combination of all the factors that consumers evaluate when deciding whether or not to buy a good or service is called a:


A) product mix.
B) product package.
C) total product offer.
D) product differentiation.

E) A) and D)
F) A) and C)

Correct Answer

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Pattie operates the Zestee Burgers restaurant.The cost of pickles,onions,buns,ketchup,and meat patties would all be considered variable costs for her type of business.

A) True
B) False

Correct Answer

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Sampling represents a quick and effective way to demonstrate a product's superiority at the time when consumers are making a purchase decision.

A) True
B) False

Correct Answer

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Mall owners tend to like kiosks because they create a marketplace atmosphere.

A) True
B) False

Correct Answer

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Operating in the south-western states,Lancer Airlines hopes to avoid entering the price war that currently is taking place between several airlines on the east coast.The best strategy to avoid severe price competition is to:


A) determine the breakeven price and charge slightly more than that.
B) reduce flights and layoff employees.
C) cut costs and services in order to maintain their profit margin.
D) provide frequent travelers the added value of special fringe benefits.

E) All of the above
F) A) and D)

Correct Answer

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