Question 1

A ________ is a two-part process. One part explains what an employee would actually do at various jobs.

Accepted Answer

A)   job analysis
B)   performance appraisal
C)   job assessment
D)   job title reviewE) A) and B)
F) None of the above

Question 2

New technologies are assisting on-the-job training and creating more cost-effective methods, when the job requires more intricate skills.

Accepted Answer

A) True 
 B)False

Question 3

A firm that wants to reduce its office costs, broaden its base of available talent, and improve job satisfaction could achieve all of these goals by

Accepted Answer

A)   recruiting only from internal sources.
B)   making greater use of scientific management techniques.
C)   implementing the Hay system of compensation.
D)   allowing more workers to work from home.E) All of the above
F) A) and D)

Question 4

Compensation is one of the main tools a firm uses in its efforts to attract qualified employees.

Accepted Answer

A) True 
 B)False

Question 5

At Safety First Seat Belts, new workers are immediately assigned to jobs. They learn by doing the actual work and by watching longer-term employees. This company uses a policy of

Accepted Answer

A)   vertical assimilation.
B)   on-the-job training.
C)   operational apprenticeships.
D)   vestibule training.E) None of the above
F) C) and D)

Question 6

For many types of service organizations such as hospitals, hotels, and airlines, the primary cost of operations is

Accepted Answer

A)   establishing and maintaining a presence on the Internet.
B)   insurance and legal expenses.
C)   coping with obsolescence that results from the rapid pace of technological change.
D)   compensation of labor.E) B) and D)
F) A) and C)

Question 7

Blue-collar and clerical workers who punch a time clock typically are paid a(n)

Accepted Answer

A)   commission.
B)   salary.
C)   hourly wage.
D)   piecework rate.E) A) and B)
F) A) and C)

Question 8

Hot desking means sharing a desk with another employee.

Accepted Answer

A) True 
 B)False

Question 9

BangBang Percussion Company tried to implement a flextime system. However, after only a few months, they abandoned the new system. Which of the following is the most likely reason BangBang would drop its flextime plan?

Accepted Answer

A)   It caused an increase in traffic congestion.
B)   It often made communication among employees more difficult.
C)   The employees resented being required to come to work early or stay late.
D)   Workers tend to be less productive when they have to work longer hours in a single day.E) All of the above
F) A) and B)

Question 10

Keith, a member of the electrician's union, recently achieved the classification of journeyman. This means that Keith

Accepted Answer

A)   is a contingent worker.
B)   passed a written exam, but is still working to learn the basic skills needed to be a carpenter.
C)   has successfully completed his apprenticeship program.
D)   is an apprentice and still on the journey of becoming a certified professional carpenter.E) B) and C)
F) A) and D)

Question 11

The most common reason for hiring contingent workers is that they improve worker morale.

Accepted Answer

A) True 
 B)False

Question 12

The first step in the human resources planning process is to

Accepted Answer

A)   prepare a forecast of human resource needs.
B)   assess future labor demand.
C)   prepare job specifications for each position within the organization.
D)   prepare a human resource inventory.E) A) and D)
F) C) and D)

Question 13

All states in the U.S. require pre-employment physical exams for select groups of applicants.

Accepted Answer

A) True 
 B)False

Question 14

Marco and Maria work at a prevalent high-tech company. Marco sustained injuries while serving in the Army Reserves. Upon his return, the company provided him and other returning soldiers with ergonomic desks and chairs that accommodate wheelchairs and bad backs. Although Maria is hearing impaired, the company does not need to consider providing her with a headset that magnifies sound because she is the only employee out of 200 requiring this accommodation.

Accepted Answer

A) True 
 B)False

Question 15

According to U.S. business law, accommodation means

Accepted Answer

A)   treating all employees fairly.
B)   making certain that if one employee gets medical leave during a fiscal year, that all other employees get an equal amount of leave during the year.
C)   careful consideration before firing someone and hiring two younger persons to replace him/her.
D)   providing services for employees according to their specific needs.E) A) and B)
F) All of the above

Question 16

A firm would implement a policy of holding exit interviews if it wanted to

Accepted Answer

A)   find out why so many of its good employees were quitting.
B)   implement a golden handshake policy.
C)   allow immediate supervisors one more chance to convince retiring workers to stay on the job.
D)   make sure workers who agreed to work from home understood their new responsibilities.E) None of the above
F) A) and B)

Question 17

Grooming women and minorities for management positions creates fewer hiring opportunities for white men.

Accepted Answer

A) True 
 B)False

Question 18

Title VII of the Civil Rights Act of 1964

Accepted Answer

A)   gives all citizens over the age of 18 the right to vote regardless of race, religion, sex, or creed.
B)   prohibits firms from using employment testing as a means of selecting employees and determining which employees should be promoted.
C)   requires all firms with over 100 employees to have an affirmative action plan.
D)   prohibits discrimination based on race, religion, sex, creed, or national origin in matters such as hiring, firing, training, and compensation.E) B) and D)
F) C) and D)

Question 19

Dramatic changes in the U.S. labor force will make the work of human resource managers more interesting, and more difficult, in the future. Identify and describe three trends that will challenge future human resource managers.

Accepted Answer

Students can choose from several trends ...

Question 20

Women often have more trouble finding mentors than men because

Accepted Answer

A)   women are less aware of the way to look for a mentor.
B)   most successful women who could serve as mentors are so committed to family responsibilities that they do not have time to mentor other women.
C)   most senior managers who could serve as mentors are male.
D)   clubs and organizations where most mentoring takes place either exclude women or make it difficult for them to join.E) B) and C)
F) B) and D)

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Keith, a member of the electrician's union, recently achieved the classification of journeyman. This means that Keith

Correct Answer
verified

Correct Answer
verified

The most common reason for hiring contingent workers is that they improve worker morale.

Correct Answer
verified

All states in the U.S. require pre-employment physical exams for select groups of applicants.

Correct Answer
verified

Women often have more trouble finding mentors than men because

Correct Answer
verified

Hot desking means sharing a desk with another employee.

Correct Answer
verified

BangBang Percussion Company tried to implement a flextime system. However, after only a few months, they abandoned the new system. Which of the following is the most likely reason BangBang would drop its flextime plan?

Correct Answer
verified

At Safety First Seat Belts, new workers are immediately assigned to jobs. They learn by doing the actual work and by watching longer-term employees. This company uses a policy of

Correct Answer
verified

The first step in the human resources planning process is to

Correct Answer
verified

For many types of service organizations such as hospitals, hotels, and airlines, the primary cost of operations is

Correct Answer
verified

A ________ is a two-part process. One part explains what an employee would actually do at various jobs.

Correct Answer
verified

Grooming women and minorities for management positions creates fewer hiring opportunities for white men.

Correct Answer
verified

Compensation is one of the main tools a firm uses in its efforts to attract qualified employees.

Correct Answer
verified

Blue-collar and clerical workers who punch a time clock typically are paid a(n)

Correct Answer
verified

New technologies are assisting on-the-job training and creating more cost-effective methods, when the job requires more intricate skills.

Correct Answer
verified

A firm would implement a policy of holding exit interviews if it wanted to

Correct Answer
verified

A firm that wants to reduce its office costs, broaden its base of available talent, and improve job satisfaction could achieve all of these goals by

Correct Answer
verified

Title VII of the Civil Rights Act of 1964

Correct Answer
verified

According to U.S. business law, accommodation means

Correct Answer
verified

Dramatic changes in the U.S. labor force will make the work of human resource managers more interesting, and more difficult, in the future. Identify and describe three trends that will challenge future human resource managers.

Correct Answer
verified
Students can choose from several trends ...
View Answer

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Keith, a member of the electrician's union, recently achieved the classification of journeyman. This means that Keith

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The most common reason for hiring contingent workers is that they improve worker morale.

Correct AnswerverifiedShow Answer

All states in the U.S. require pre-employment physical exams for select groups of applicants.

Correct AnswerverifiedShow Answer

Women often have more trouble finding mentors than men because

Correct AnswerverifiedShow Answer

Hot desking means sharing a desk with another employee.

Correct AnswerverifiedShow Answer

BangBang Percussion Company tried to implement a flextime system. However, after only a few months, they abandoned the new system. Which of the following is the most likely reason BangBang would drop its flextime plan?

Correct AnswerverifiedShow Answer

At Safety First Seat Belts, new workers are immediately assigned to jobs. They learn by doing the actual work and by watching longer-term employees. This company uses a policy of

Correct AnswerverifiedShow Answer

The first step in the human resources planning process is to

Correct AnswerverifiedShow Answer

For many types of service organizations such as hospitals, hotels, and airlines, the primary cost of operations is

Correct AnswerverifiedShow Answer

A ________ is a two-part process. One part explains what an employee would actually do at various jobs.

Correct AnswerverifiedShow Answer

Grooming women and minorities for management positions creates fewer hiring opportunities for white men.

Correct AnswerverifiedShow Answer

Compensation is one of the main tools a firm uses in its efforts to attract qualified employees.

Correct AnswerverifiedShow Answer

Blue-collar and clerical workers who punch a time clock typically are paid a(n)

Correct AnswerverifiedShow Answer

New technologies are assisting on-the-job training and creating more cost-effective methods, when the job requires more intricate skills.

Correct AnswerverifiedShow Answer

A firm would implement a policy of holding exit interviews if it wanted to

Correct AnswerverifiedShow Answer

A firm that wants to reduce its office costs, broaden its base of available talent, and improve job satisfaction could achieve all of these goals by

Correct AnswerverifiedShow Answer

Title VII of the Civil Rights Act of 1964

Correct AnswerverifiedShow Answer

According to U.S. business law, accommodation means

Correct AnswerverifiedShow Answer

Dramatic changes in the U.S. labor force will make the work of human resource managers more interesting, and more difficult, in the future. Identify and describe three trends that will challenge future human resource managers.

Correct AnswerverifiedStudents can choose from several trends ...View AnswerShow Answer

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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Students can choose from several trends ...
View Answer