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Exam 12: Human Resource Management: Finding and Keeping the Best Employees

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Question 31

Multiple Choice

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A major characteristic of a compressed work week is that:

A) workers receive the same pay for fewer hours of work.
B) the pace of work is increased so that workers perform the same amount of work in fewer hours.
C) employees work fewer days each week,but work more hours each workday.
D) two or more part-time workers are hired to fill each full-time position.

E) B) and D)
F) A) and C)

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Question 32

Multiple Choice

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Frank plans to become an airline pilot.What kind of training will he receive?

A) vestibule training
B) on-the job training
C) apprentice programs
D) job simulation

E) None of the above
F) All of the above

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Question 33

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Roberta is a human relations manager at Quitex Electronics.She is puzzled by a significant increase in the number of good employees that have recently resigned.Roberta should consider doing exit interviews with employees who leave the firm,but should make sure that someone other than the employees' direct manager conducts each interview.

Job analysis helps a manager answer the question: "How many workers are available within the organizations that have this particular skill"?

In recent years,many companies have avoided hiring permanent workers during periods of growth by using temporary employees and outsourcing some of their functions.

The labour force is getting older.

Employers are trying to control benefit costs in various ways.

Employees at the Kempton Company have been complaining that the company's fringe benefits package forces all employees to take the same benefits regardless of differences in their needs.Kempton could reduce this criticism by establishing a cafeteria-style fringe benefits plan.

_________ is a popular form of distance learning.

Last year Hap lost his job as a skilled welder at an automobile assembly plant.After seeking work for several months,he finally accepted a job as an unskilled labourer at a local nursery.Although he is pleased to have work,Hap feels that his new job doesn't use his skills to their full potential.Hap is an example of an underemployed worker.

Skills-based pay is a common method for compensating teams.

This year,labour and management at ABC Tool & Die negotiated a new benefits system that gives employees the flexibility to choose among different benefit options,as long as the total cost of the benefits does not exceed a certain amount.The new benefits plan at ABC Tool & Die is known as a(n) :

Over the next ten to fifteen years,most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

Flextime,if not carefully supervised,can lead to some abuses by employees.

Job simulation is used to train astronauts,airline pilots,and ship captains.

Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

Many companies have chosen to outsource the benefits administration process.

One of the key functions of human resource management is:

Employment tests should focus on general job skills rather than skills that are related directly to the job.

Akiko works for a company that allows her to choose when she begins and ends her workday,as long as she works a required number of hours and is at her job station at certain specified core times.Akiko's company is using a compressed workweek plan.