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When workers are a part of a team their compensation should be:


A) based strictly on their individual performance in order to encourage each worker to exert his or her maximum effort.
B) based strictly on the achievements of their team in order to encourage teamwork and cooperation.
C) a stated wage or salary that is not based on either team or individual performance,because it is very difficult to measure individual performance in a team environment.
D) based on team performance,with additional rewards for those workers who make outstanding individual contributions.

E) C) and D)
F) A) and D)

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The cost of recruiting,processing,and training a new entry level employee is significant,and sometimes exceeds that annual salary earned by the employee.

A) True
B) False

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Because current legal guidelines limit the types of questions that can be asked,completed job application forms contain very little useful information about job candidates.

A) True
B) False

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An advantage of a skills-based system of pay for compensating teams is that such a system is easy to apply and administer.

A) True
B) False

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Al is a human resource manager who recently has spent much of his time trying to obtain a sufficient number of the right types of people at the right time to allow the company to select those who best meet its needs.Al has been involved in:


A) recruiting.
B) human resource allocating.
C) organizing.
D) job orienteering.

E) B) and D)
F) A) and D)

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An increasing number of contingent workers are highly trained professionals.

A) True
B) False

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Which of the following workers would be the best example of a contingent worker?


A) An assembly line worker who belongs to a union and has 17 years of seniority.
B) A worker hired to help work at a manufacturing plant for a few weeks during the firm's peak production season.
C) An elementary school teacher who just received tenure.
D) An electrical engineer who frequently travels out of the country to the various manufacturing facilities owned and operated by his firm.

E) None of the above
F) A) and D)

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The laws in Canada require retirement at age 65.

A) True
B) False

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Julie Daniels recently became a member of the Plumbers Union.She has been told she will work with Craig Beytien,a skilled and experienced plumber,for at least three years in order to learn all of the skills and techniques of her craft.This type of training is referred to as:


A) skill replication.
B) applied supervision.
C) apprenticeship training.
D) vestibule training.

E) A) and B)
F) C) and D)

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The __________ system is a pay system that is based on job tiers,with each tier having a strict pay range.


A) Steiner
B) Gantt
C) Hay
D) Gilbreath

E) C) and D)
F) B) and D)

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The first four steps in human resource planning all lead up to the final step,which is the development of a strategic human resource plan.

A) True
B) False

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) Ruby Bethune works for ElekTek,a firm producing sophisticated electronic equipment used in state-of-the-art security systems.Ruby is happy to see that the value of ElekTek's stock has reached $47 per share,because her company allows many of its employees,including Ruby,to buy a given number of shares of its stock for $30 per share for the next year regardless of how high the market price goes.ElekTek is offering its employees a stock:


A) annuity plan.
B) reinvestment plan.
C) dividend.
D) option plan.

E) A) and B)
F) A) and C)

Correct Answer

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Unlike a traditional performance appraisal,a 360 degree review:


A) is performed by experts from outside the organization.
B) provides feedback from all directions within the organization.
C) uses only objective measures of performance.
D) compares the performance of each worker to every other worker.

E) None of the above
F) A) and B)

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An effective performance appraisal system provides a way for the company to satisfy legal conditions concerning promotions,compensation,and policies.

A) True
B) False

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The most effective way for most firms to improve worker productivity is to increase expenditures on machinery and equipment.

A) True
B) False

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Today,human resource management is viewed as basically a clerical function of keeping personnel records and processing payroll.

A) True
B) False

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Employment testing:


A) was declared illegal by the EEOC in 1989,because it was often used to discriminate against women and minorities.
B) is legal,but has been shown to be a very poor predictor of worker performance.
C) should be directly related to the job.
D) should focus on the most basic and general skills rather than on skills directly related to the job.

E) None of the above
F) A) and B)

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Expenditures on benefits have declined as a percentage of total payroll costs over the past decade.

A) True
B) False

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In recent years,firms have expanded off-the-job training to include personal development subjects such as time management,health and nutrition,and language.

A) True
B) False

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Employers must know and act in accordance with the legal rights of their employees.

A) True
B) False

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