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Despite the fact that microeconomic theory places a great deal of emphasis on price,marketers often try to find ways to compete on product attributes other than price.

A) True
B) False

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Integrated marketing communication simplifies the marketing process by replacing personal selling with extensive use of advertising to create a positive brand image.

A) True
B) False

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A brand that has been given exclusive legal protection,such as the McDonald's golden arches is a:


A) private brand.
B) promotional mark.
C) dealer brand.
D) trademark.

E) C) and D)
F) B) and D)

Correct Answer

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The use of the Folgers' ________ allows customers to easily identify this product from other coffee products.


A) patent
B) trade symbol
C) brand name
D) brand equity

E) A) and B)
F) None of the above

Correct Answer

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Anything that encourages people to talk favourably about an organization is effective word-of-mouth promotion.

A) True
B) False

Correct Answer

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The cost of raw materials used to produce a good or service represent the firm's ________ costs.


A) fixed
B) variable
C) mixed
D) uncontrollable

E) None of the above
F) A) and B)

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) Which of the following offers the greatest potential for inexpensive global coverage?


A) Testimonials
B) Infomercials
C) CD-ROM advertising
D) Internet

E) A) and B)
F) All of the above

Correct Answer

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The Pillsbury Doughboy is an example of a:


A) patent.
B) trademark.
C) private brand.
D) generic label.

E) A) and B)
F) All of the above

Correct Answer

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Sales promotion programs can be used to generate employee enthusiasm.

A) True
B) False

Correct Answer

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) The best advertising medium to reach a specific target market is:


A) radio.
B) newspapers.
C) television.
D) direct mail.

E) A) and B)
F) A) and C)

Correct Answer

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Economists say that intermediaries add value and that value greatly exceeds the cost of a product.

A) True
B) False

Correct Answer

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What sales promotion efforts can companies use to motivate people to buy now rather than later?

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To motivate people to buy now ...

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Category killer stores compete primarily on the basis of:


A) selection and price.
B) quality and service.
C) location and product promotion.
D) credit and image.

E) A) and C)
F) A) and B)

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Brand names can significantly impact consumer perceptions of a product.

A) True
B) False

Correct Answer

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Travelwell manufactures and sells luggage and briefcases.Their marketing research indicates that durability is the attribute that consumers most desire in their luggage and briefcases.Travelwell now emphasizes durability in all of their promotional efforts.This strategy is intended to build brand equity.

A) True
B) False

Correct Answer

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Codes on packaging can help stores control inventory.

A) True
B) False

Correct Answer

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Explain the benefit of personal selling.

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The benefit of personal selling is that ...

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Which of the following statements about non-price competition is most accurate?


A) While still important,non-price competition is becoming less critical as a result of the Internet.
B) Marketers often rely on non-price differences in their competitive strategy because price changes are easily matched.
C) Non-price competition is much more important to large firms than it is to small firms.
D) As microeconomic theory suggests,firms have found that non-price competition plays a secondary role that supplements the more important competition based on price.

E) All of the above
F) A) and B)

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Explain how publicity differs from advertising.What are the advantages and disadvantages of publicity in a firm's promotion strategy?

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Publicity is any information about an in...

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Producers of snack foods (such as candy bars) are most likely to use a(n) _____________ distribution strategy for their products.


A) intensive
B) exclusive
C) selective
D) restrictive

E) A) and B)
F) All of the above

Correct Answer

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