A) closely monitor employee performance.
B) establish rules and regulations to guide worker behaviour.
C) make all of the basic decisions.
D) assist and support front-line people.
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True/False
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Multiple Choice
A) should never exceed 7 subordinates.
B) is no longer a relevant issue in this day of computerized offices.
C) depends on a number of factors,and can vary from one manager to another.
D) varies somewhat from manager to manager,but most managers operate best with a span of control of about 9 employees.
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Multiple Choice
A) departmentalization.
B) a division of labour.
C) job specialization.
D) delegation of authority.
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Multiple Choice
A) manager-subordinate ratio.
B) chain of command.
C) employee quota.
D) span of control.
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Multiple Choice
A) are available to small firms but not to large firms due to management inefficiencies.
B) are achieved when a firm reduces its average cost of production as they produce more.
C) can be avoided by purchasing supplies and raw materials in large quantities.
D) help explain the success of small businesses.
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True/False
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True/False
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True/False
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Multiple Choice
A) less efficiency
B) less empowerment
C) interorganizational conflict
D) less responsiveness to customers
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Multiple Choice
A) Coordination
B) A chain of command
C) Empowerment
D) Departmentalization
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Multiple Choice
A) An assembly line worker for a major auto manufacturer
B) The chief executive officer of a small corporation
C) A sales manager for a chain of clothing stores
D) A lawyer employed in the legal department of a manufacturing corporation
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Multiple Choice
A) outsourcing
B) core positioning
C) foreign competency
D) competitive benchmarking
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True/False
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True/False
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