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Exam 9: Adapting Organizations to Todays Markets

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Question 121

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The organizational structure of the Canadian Army's 1^st Infantry Division provides for direct two-way lines of responsibility,authority,and communication running from the top to the bottom.Additionally,each person in the division reports to only one superior.The 1^st Infantry Division is clearly an example of a:

A) matrix organization.
B) functional organization.
C) line organization.
D) service organization.

E) B) and C)
F) A) and D)

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Question 122

True/False

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A matrix organization produces an environment that discourages cooperation and teamwork.

A) True
B) False

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Question 123

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Compared to the centralized management structure,which of the following is a disadvantage of the decentralized management structure?

All organizations have two organizational systems known as the:

The informal organization of a business is probably best suited to:

The management at Patriot Mills works hard to ensure that no one in its organization has more than one boss and all workers are treated with fairness and respect.Additionally,the firm divides the work into areas of specialization so that everyone knows to whom they should report.The management of Patriot Mills reflects the ideas and principles of:

Bill is a financial manager at Carlyle Bank and Trust who always strives to treat each subordinate with respect and fairness.Bill's treatment of employees is an example of Fayol's principle of:

Sarah has been working for a small sheet metal shop for a few weeks.Tom and Bill are the two foremen that supervise activities in the shop.Both Tom and Bill give Sarah orders from time to time,and the two sometimes give her conflicting instructions about what she should do.Sarah doesn't want to make either Tom or Bill mad,but she is confused and frustrated by these conflicting assignments.This type of situation represents a violation of Fayol's ____________ principle.

Total quality management is not useful in bureaucratic organizations with many layers of management.

A virtual corporation is a networked organization made up of replaceable firms that join the network and leave it as needed.

A recent trend in organization models is the development of permanent teams of employees from different departments of the firm.

Small businesses find that organizing their workers is still very difficult.

In the Quebec City plant of the ABC Company,workers are supervised by a foreman.The foreman reports to the shift supervisor who reports to the head of the production department,who then reports to the assistant plant manager,who reports to the plant manager.The plant manager,in turn,reports to a district manager,who then reports to a product group manager,who reports to an assistant vice president of operations,who keeps in close touch with an executive vice president.It appears that ABC is a tall organization.

As an experienced loan officer,Julia has noticed that many businesses have reorganized to focus on the needs of the consumer,rather than facilitating the role of management.

As a result of rapidly changing markets and global differences in consumer tastes,more firms are considering centralized authority.

A bureaucracy is designed to be customer focused.

Weber believed that employees should be empowered to make their own decisions.

The Nutmeg Soccer Club has just decided to outsource its accounting work.This suggests that executives at Nutmeg do not believe that accounting is one of the firm's core competencies.

__________ involves radical redesign and dramatic improvements.

A line organization in a large business often suffers from excessively long lines of communication.